Job duties:

• You will integrate into the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the respective regions. Our day-to-day responsibilities also include:
• Supporting a high number of devices and application flows in an enterprise environment providing cloud-like experience for developers
• Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments
• Working with an in-house application management system designed to simplify the deployment and management of application delivery components. Users can model a configuration using the systems relational data model, control and monitor their services over the network via a GUI console
• Addressing L2 escalations
• Process improvement, automation, scripting
• Writing technical documentation
• You will also have the opportunity to work in a virtual global team, including several esteemed SMEs, using Jive, Twiki and SharePoint for collaboration

Qualifications:

• Strong knowledge of TCP/IP protocols, particularly TCP and IP themselves, as well as HTTP and DNS. Comfortable with system administration of Unix.
• Deep understanding F5 BigIP and A10 Thunder Application Delivery Devices.
• Administrative competence in at least one major programming language or platform (for example, Ansible, Perl, Python, Powershell, or C# )Strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management or resolution
• Effective time management skills to prioritize meetings for numerous projects, supporting user requests, addressing incidents, work on projects, as well as documentation.
• Effective communication with various user groups (developers, engineers) as well as remote team members
• Drive to learn about new technologies, techniques and what it takes to be an integral member of this team