Introduction



At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.




Overview



At GMIB, part of Gallagher, we believe that when people feel supported, valued and empowered to grow, they do their best work. That's why we're looking for ambitious individuals who are ready to begin a rewarding career in insurance.



You don't need previous insurance experience. We're looking for people with the right attitude, a passion for helping customers, and a desire to learn. In return, we'll provide the training, support and development you need to build a successful long-term career with us.



As a Customer Service Executive, you'll work closely with customers to understand their insurance needs, provide expert guidance, and help them find the right cover and protection. From day one, you'll be supported by experienced leaders and colleagues who are invested in your development and success.




How you'll make an impact



As part of our Customer Service team, you'll:

• Build strong relationships with new and existing customers.


• Provide guidance and advice on a range of personal insurance products.


• Understand customers' needs and recommend appropriate solutions.


• Prepare and manage quotes, renewals and policy amendments.


• Liaise with insurers and underwriters to secure the best outcomes for customers.


• Deliver an exceptional customer experience across phone, email and other communication channels.


• Maintain accurate customer records and ensure compliance with industry regulations.


• Continue developing your insurance knowledge and professional qualifications.

About you



We're interested in people who are:

• Customer-focused and enjoy helping others.


• Strong communicators, both verbally and in writing.


• Motivated to learn and develop professionally.


• Positive, adaptable and solution-oriented.


• Organised and able to prioritise effectively.


• Comfortable working in a fast-paced environment.


• Team players who enjoy collaborating with colleagues.


• Confident using technology and Microsoft Office applications.


• Committed to delivering high standards and attention to detail.

Applicants should have:

• A minimum of 280 Leaving Certificate points, including a pass in English and Mathematics at Ordinary or Higher Level (or equivalent); or


• A Level 7 degree or higher qualification.
  Successful candidates will be supported in achieving the relevant professional insurance qualifications required under Central Bank regulations.

Whether you're starting your career, changing direction, or looking for your next opportunity, we'd love to hear from you.