Global Quality Assurance Manager, VP Global Quality Assurance Manager, VP …

State Street Corporation
à Dublin, Leinster, Irlande
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
à Dublin, Leinster, Irlande
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
Global Quality Assurance Manager, VP
Purpose of role
Client Assurance and Quality Control Manager
Establish and govern a program to enhance service quality for relevant clients with a particular focus on risk mitigation, reduction in errors and improved control environment.

Role Specifics
  • Create a comprehensive testing program inclusive of all areas performing work for relevant client
  • Ensure best practice on data quality in all functional/regional servicing for clients including our Business partners - IFDS
  • Lead Quality Working Group - GCOO, Global COOs, Change Managers, Corporate Risk
  • Perform incident and IDD reviews
  • Review proposed new business service models for data integrity in required data and reporting delivery
  • Participate on behalf of global service teams on State Street initiatives - IDD Risk Review/Corporate Governance, FR2.0, Beacon
  • Participate in client relationship governance and update Executives, internal teams, client on data quality - joint Executive, internal Executive, Monthly Business Managers Service Review
  • Develop effective quality inspection plans
  • Orchestrate and drive the successful and timely completion quality improvement initiatives
  • Build strong relationships with other business colleagues
  • Actively participate in committees and risk management projects as needed
  • Oversee production of management reporting
  • Anticipate, monitor, actively manage and report all risk issues
  • Perform other duties as required

Required Skills / Experience
  • Proven related experience in Quality Control
  • Knowledgeable about processes, risks and controls/controls design for back and middle office activity.
  • Experience in process and controls mapping methodologies.
  • Management and leadership skills.
  • Communication, influencing, and collaboration skills.
  • Competent to Expert with a Bachelor's degree or equivalent work experience with a focus in related field preferred
Descriptif de l'entreprise

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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