SAN Storage Technical Analyst SAN Storage Technical Analyst …

OCBC Bank (Malaysia) Berhad
à Cyberjaya, Selangor, Malaysia
CDI, Plein-temps
Dernière candidature, 17 sept. 20
OCBC Bank (Malaysia) Berhad
à Cyberjaya, Selangor, Malaysia
CDI, Plein-temps
Dernière candidature, 17 sept. 20
SAN Storage Technical Analyst
  • Provide operational support for Hitachi, IBM, NetApp and HPE storage and brocade san switches administration
  • Execute across-site replication of significant DR data and able to perform reverse replication upon DR requirements
  • Provide technical assistance to project team and server operation teams.
  • Perform fault investigation, troubleshooting, resolution, recovery and root cause analysis for incidents relating to SAN fabrics
  • Track and plan for upgrade on storage and related product before product obsolescence
  • Conduct performance analysis, tuning, automate system operation, capacity planning & performance management
  • Track and drive patch management & software upgrades to ensure systems patches are kept up to date
  • Establish adequate monitoring scripts/systems to predict parts failure for preventive measurement
  • Apply new technology and process to improve system supportability, recoverability, availability and performance
  • Able to support and response to add-hoc request from time to time including off office working timeframe
  • Support Audit and compliance activities
  • Provide technical guidance and mentoring to resident engineers

• Bachelor's degree in information technology, Information System Security or related fields.
• Storage Certification in Hitachi, IBM, NetApp, HPE is preferred.
• Minimum 6 years system support experience on SAN infra, with 2 years in supporting banking environment.
• Hands -on experience on Hitachi, IBM, NetApp, HPE Storages and Brocade SAN Switches
• Good knowledge in HA Storage (Example GAD is preferred), ALUA settings, CCI operations
• Possess good technical knowledge in implementing, troubleshoot, performance tuning of SAN hardware.
• Awareness of SAN infrastructure support as critical services and require fast response time towards incidents
• Working knowledge of Windows OS, AIX, Solaris and Linux is preferred
• Proven ability to operate under pressure and meet challenging deadlines with minimum supervision.
• Willingness and demonstrate capability to learn, assimilate, and act upon large amounts of information rapidly.
• Positive attitude towards continuous learning.
• Strong interpersonal and communication skills.
• Good team player with good interpersonal skills
• Able to work independently with initiative

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