Demand Management Analyst / Sales Development Representative-1 Demand Management Analyst / Sales Development  …

IHS Markit
à George Town, Pulau Pinang, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
IHS Markit
à George Town, Pulau Pinang, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Demand Management Analyst / Sales Development Representative-1
Your role

We invite you to apply for a dynamic pre-sales role in our Marketing organization. You are the conduit and first touch human between our prospects and our Account Executives, representing IHS Markit and its brand. This role is a fundamental role focusing on achieving our customer acquisition & revenue growth objectives and supporting the sales funnel. It's an opportunity to get your foot in the door, jumpstart your sales career and become a contributing colleague of a high profile and high performing pre-sales team. If you are competitive and a go-getter, this position might be for you.
  • Engage in both inbound web inquiries and outbound pre-sales conversations on phone calls and live website chat
  • Hunting/prospecting through cold/warm calling and live chats to generate new sales leads and uncover new opportunities
  • Generate, qualify, nurture and handover leads by developing and driving effective calling/chat and selling strategies
  • Leverage product knowledge and sales best practices to achieve individual call and chat volume, quality appointment settings and lead targets
  • Maintain and expand our database of prospects
  • Prioritize and manage the lead queue volume effectively to maximize sales opportunities
  • Prequalify marketing and sales leads and support prospecting initiatives and marketing campaigns assigned
  • Successfully pursue new customers through outbound sales strategies
  • Assign qualified leads to appropriate Account Executives by capturing all relevant contact details and activities completely in Salesforce
  • Collaborate with Account Executives, lead owners and marketers to ensure lead/customer responsiveness
  • Leverage internal resources and sales/marketing systems to expand product knowledge and your lead qualification skills
  • Understand and acknowledge the customer journey and where and how we meet the prospect/customer in their personalized journey
  • Participate in staff and internal meetings and contribute to sales and marketing meetings on calling and live website chats to advance the sales cycle


Your team

You will be working in the Demand Center Marketing organization with a team of 5 in Penang, working closely with the sales representative across the globe, and working in partnership with other Demand Center Marketing colleagues in America, London, and India.

Your Expertise

You have:
  • Speak, write and understand the English language
  • Excellent written and verbal communications skills
  • Capability of dealing with inquiries with a friendly, responsive, efficient and on brand manner
  • Knowledge of sales methods, best practices and experience
  • Ability to work independently as well as in a team with a strong drive for sales results
  • Ability to actively listen in order to prioritize and understand customer needs
  • Very good computer skills and a readiness to learn
  • Knowledge and experience working in Salesforce (CRM) and prior sales experience, a plus


You are:
  • Good in problem solving, negotiation and sales skills
  • Results driven with a positive "can do" attitude with a proactive approach


Your Benefits
  • Good career path
  • Multinational exposure
  • Flex credits up to 1,200 MYR per annum
  • 6 months maternity leave
  • Shift Allowance


Working Hours

This role will be supporting various region. You will be assigned to a shift - EMEA (4pm - 1am), US (10pm - 7am), APAC (8am - 5pm). Please communicate with us during the interview on which shift you are comfortable with. We are opened to consider flexible shift as well.

Your colleagues

About us

We are over 14,000 analysts, data scientists and specialists armed with real-time technology and data, working together to uncover deeper sources of information. The unique insights we provide help the industries and markets that drive our economies operate more efficiently, outpace competition and secure long-term success. Our global insights impact nearly every major sector - from aerospace to automotive. We empower our customers by isolating cause and effect, risk and opportunity in new ways so they can make well-informed decisions with greater confidence. This is a force we call The New Intelligence.

Join us

Boundaries belong on maps, not in your work. Start every day at IHS Markit with the excitement of what's next, by working with people from across the globe on interesting, cutting-edge projects and gaining once-in-a-lifetime learning experiences. It is easy to be passionate and invested in your work here, knowing you are causing an effect for some of the world's most influential companies. You'll get to be hands-on with, and see the direct impact, of your work. Career satisfaction just comes with the territory here IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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