Application Support Specialist - Transaction Lifecycle Management (TLM)

  • Competitive
  • Kuala Lumpur, Federal Territory, Malaysia
  • CDI, Plein-temps
  • OCBC Bank (Malaysia) Berhad
  • 20 mars 19

Application Support Specialist - Transaction Lifecycle Management (TLM)

  • To provide system support for Transaction Lifecycle Management (TLM) application.
  • Perform problem investigation - problem identification, root cause analysis, solution definition and implementation to Transaction Lifecycle Management (TLM) application
  • Perform SIT testing on the production bug fixes
  • To work closely with user to support UAT testing on the production bug fixes
  • Perform regression SIT & support testing on production bug fixes / enhancement.
  • Perform program coding and fixes when needed


Qualifications
  • 3 to 4 years of strong technical knowledge in Smartstream TLM RP v 2.4 package (Recon Admin, Web Connect , Control Process Designer, Smart Schema, Smart Studio, CT, Message Interface)
  • Good knowledge in Unix/Linux (AIX), PL/SQL, WebSphere, Control-M and Connect Direct.
  • Good exposure to ETL tool (Business Informatica 10.1)
  • Good communication skill, able to articulate production issue clearly in technical context and as well to business user in simple and effective manner, in verbal and writing
  • Strong analytical and problem solving skills, able to identify the root cause of issue base on the behaviours and symptom descript by the user.
  • Self-motivated with the ability to prioritize and manage changing priorities
  • Willing to work 24x7 offsite standby rotational support
  • Essential to have a can-do attitude to work under multi-tasking environment
  • Pleasant personality with good communication and interpersonal skills.
  • Proactive and team player.
  • Able to work independently with minimum supervision