Assistant Manager, Terminal and Vendor Management
- Monitoring On Terminal Deployment Request To Vendor
- Monitoring On Terminal Retrieval Request To Vendor and follow up action
- Monitoring On Fault Call cases
- Monitoring On Those Tag On / Reprogramming Request
- Attending to all emails from vendor / contact centre
- Assisting on Terminal Stock Check / Terminal Disposal
- Assisting on the Invoices relating to vendor
- Other Adhoc task
Functional (job responsibilities)
· To ensure vendor reverts deployment status on daily basis. To follow up on those unsuccessful deployment.
· To ensure vendor take action on terminal retrieval. To follow up on those unsuccessful retrieval.
· To ensure vendor reverts on those tag on and reprogramming request.
· Attending to email receive from vendor / contact centre
· To assist on the terminal stock check at vendor's place annually.
· To ensure all monthly closing report being submitted on time.
· To ensure and prepare the report on SLA met for terminal deployment and terminal fault call
· To monitor on wrong deployment and penalty to vendor