CIB Technology - Application Support - Associate CIB Technology - Application Support - Associate …

J.P. Morgan
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
J.P. Morgan
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
CIB Technology - Application Support - Associate
This position is forthe role of Malaysia CIB Markets Technology supports wide range of businessactivities for three main LOBs: Cash Equities, F&O & Emerging Market. Thesuccessful candidate will work with CIB Technology teams to ensure all branchapplications are appropriately managed. The primarily responsible for theapplication service delivery, managing & supporting CIB Marketapplications. In addition, the candidate needs to be able to manage multipleprojects and applications, ensuring that all target dates are met, dealingfrequently with tasks with short deadlines.


  • Part ofMalaysia CIB Markets Technology team responsible for technology projectplanning, management and implementation for CIB onshore owned projects.
  • Workwith CIB business team, operations team, Tech AD groups, LOB ISM, GTI teams and3 rd party vendor to deliver projects / tasks on-time, on-budget withhigh quality.
  • Manageday to day issues including daily health checks of applications and processes,working closely with end users, development staff and Infrastructure teams, toprioritize and resolve and/or mitigate outages
  • Monitorproduction activities/processes to ensure timely and effective reporting,tracking, follow-up and communication of problems to internal and externalclients, technical resources, and executives
  • Ensuresinformation controls, back-up and recovery strategies are in place across allenvironments
  • Implementcontinuous process improvement, including but not limited to policy,procedures, and production monitoring
  • Help inidentifying, coordinating, and implementing initiatives/projects and activitiesthat create efficiencies and optimize technical processing
  • Carefullyevaluate alternative risks and solutions before taking action to provide timelyresolution
  • Keepstrong partnership with different business stakeholders to ensure understandingof business requirement, working out project scope/plan and prioritizing timeand resource.
  • SupportCIB Tech offshore teams in regional/global projects rollout to Malaysia
  • Supportlocal regulatory reporting, regulatory system setup and other regulatoryrequirements from CIB Tech perspective.
  • K eep strong linkage with regional / global teams to leveragegood practice, processes, functions and resources.
  • FollowJPMC firm standard to ensure proper control and management of onshoreapplications/tools.
  • Assessesrisks and controls including server hygiene, vulnerability & securitymanagement and recognizing gaps in processes and escalating actions plan.

Key Qualifications,Competencies, Skills & Traits
  • 5-10 years of relevant working experience in financial services
  • Degree in Computer Science / Engineering or other relevant majors
  • Knowledge of markets products Fixed-Income , Equities & RegulatorReporting (eg. CCRIS, ROMS) would be advantage
  • Technology development/project management/delivery experience,preferably within Banking or Securities financial services sector.
  • Experienceof working with internal audit teams and external regulators
  • Highlevel of independence, energy and integrity
  • Strongorganizational skills, with the ability to execute quality output.
  • Tactical thinking and strong analytical skills with high and fastlearning capability.
  • Good mindset of risk management and cyber security.
  • Good team player and collaboration.
  • Excellent interpersonal skills, team player, with an ability toremain calm under pressure while prioritizing workloads to meet businessexpectations.
  • Experience in tooling using scripting languages likePerl/Unix/Python or similar to drive down the operational risk
  • Capable of writing SQL queries and understand how relationaldatabases work
  • Experience working with a variety of platforms, including Wintel, UNIX/Linux (RHEL experience preferred)
  • Networking / Infrastructure working knowledge a plus