Content Reviewer - Korean Speaking Content Reviewer - Korean Speaking …

Cognizant
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Cognizant
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Content Reviewer - Korean Speaking
Job Description
Day to Day Responsibilities:
• Review user flagging reports regarding website content
• Understand and remain up-to-date with client's policies and guidelines
• Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
• Review the reported content within agreed turnaround times and standards of quality
• Recognize trends and patterns, and escalate issues outside of the established policies
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or otherwise disturbing subjects
Language
• English & Korean
Experience
• 12 months of professional work experience in a business process outsourcing
• company or comparable service environment
Soft Skills
• Ability to work independently
• Good communication skills, both verbal and oral
• Quick learner and adaptable to learn new processes, concepts, and skills
• Be organized and able to manage time and tasks efficiently
• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
• Have a neutral mindset towards different video content that needs classification, regardless
• of the content itself
• Result-oriented, self-motivated, independent and inquisitive
• Able to thrive in a fast-paced and team oriented environment
• Interested in social media and current events

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