Customer Service Officer (Klang Valley)

  • Competitive
  • Kuala Lumpur, Federal Territory, Malaysia Kuala Lumpur Federal Territory MY
  • CDI, Plein-temps
  • OCBC Bank (Malaysia) Berhad
  • 22 juil. 18 2018-07-22

Customer Service Officer (Klang Valley)

Job Responsibilities:

  • Perform customer need profiling and identify selling opportunities.
  • Promote and cross sell Investment, Insurance and Lifestyle products and refer potential loan customers to Personal Banker (PB) / Personal Financial Manager (PFM).

  • Proactively manage and build long term customer relationship.
  • Perform account opening and provide sales support to PB / PFM.

Job Requirements:
  • Has at least 1 year working experience in consumer related sales.
  • Pleasant disposition with good interpersonal and communication skills to interact effectively at all levels.
  • Able to work independently with minimal supervision Team player with the ability to demonstrate good teamwork amongst colleagues.
  • Self-motivated, dedicated, committed to delivering results.
  • Possess a positive attitude, initiative, responsible and takes ownership of issues.