Remittance Officer - Payment & eBanking Operations  …

OCBC Bank (Malaysia) Berhad
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Dernière candidature, 19 mai 20
Competitive
OCBC Bank (Malaysia) Berhad
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Dernière candidature, 19 mai 20
Competitive
Remittance Officer - Payment & eBanking Operations
  • To verify and authorise remittance transactions (IFT, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.
  • Comply with compliance and regulatory checking and reporting (eg FEA/ AML screening etc).
  • To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.
  • To ensure quick action/resolution in managing both internal and external customers' queries, feedback and complaints.
  • To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
  • Supports all other matters relating to audit, regulatory, banks and departmental policies and procedures.
  • Train/guide new recruits on operating guidelines, procedures, compliance and regulatory matters.
  • To participate in UAT/Projects as and when required.


Qualifications
  • Preferably at least 3 to 5 years of knowledge and experience in processing/transacting.
  • A self-motivated & pro-active person in managing operational efficiency and promote process improvements.
  • A passionate person with customer-oriented mind-set and firm believer of Quality discipline
  • Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
  • Resourceful and able to multi-task independently with confidence in time critical environment.
  • Proficient in Microsoft Windows applications - Word, Excel & Power-point
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