Support Specialist - Technology & Operations Support Specialist - Technology & Operations …

Standard Chartered Global Business Services Sdn Bhd
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Standard Chartered Global Business Services Sdn Bhd
à Kuala Lumpur, Federal Territory, Malaysia
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Support Specialist - Technology & Operations
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities

• Responsible for supporting, maintenance and documenting technical specification as part of a Production Support Team.
• Provide end-to-end support and implement resolution to resolve incident tickets.
• Analyse the Change impact in production environment. Provide change implementation support.
• Perform production support activities by:
• Providing root caused analysis and resolution within the specified SLA

a. System maintenance
b. Capacity Planning
c. Data Analysis
d. Vendor Coordination/Management

Our Ideal Candidate

• At least 6 - 10 years of experience in production support & development environment
• Good analytical and problem solving skills
• Able to interact and communicate well with users & business.
• Have technical knowledge and hands on experience on Java architecture/framework such as Struts, Spring MVC, Hibernate, CXF, Castor, etc.
• Experience in SQL, DB2, Oracle DB objects/design such as Stored Procedure, View, Trigger, etc.

Apply now to join the Bank for those with big career ambitions.
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