Senior Process Excellence Team Manager, AVP

  • Lieu de travail : Cracovie, Voïvodie de Petite-Pologne, Pologne
  • Salaire : Competitive
  • Type de contrat : Plein-temps

Senior Process Excellence Team Manager, AVP

Purpose of Role:

The SR Process Excellence Team Manager will directly contribute to the success of State Street Poland by leading and supporting various process-reengineering initiatives, coaching & training employees in the use of Lean methodology/tools to drive culture change and support ongoing business transformation.

P rocess Improvement/Change Management responsibilites:
  • Lead and assist business in the delivery of complex organizational design, operating model or process change programmes/projects that drive strategic change at State Street Poland.
  • Be able to drive quantifiable and qualitative analysis including but not limited to process efficiency, productivity review, cost benefit modelling etc.
  • Report on progress, issues and challenges to key stakeholders and senior management on a regular basis in a constructive, solutions-focused manner.
  • Coaches and trains staff in the use of continuous improvement tools.
  • Facilitates Lean best practices/knowledge sharing across the entire organization.
  • Works with local, regional and global Lean Champions to build problem-solving capabilities and support culture change at State Street Poland. Team Management responsibilities:
  • Provide leadership and oversight to a team of Continuous Improvement Consultants.
  • Direct project portfolio activities and conduct reviews.
  • Ensure team's adherence to State Street's internal Project Management/Lean methodologies and standards.
  • Ensure proper project/programme/portfolio risk management framework is established and followed.
  • Mentor and guide team members through their career paths.
  • Manage HR and performance aspects of employees.
  • Collaborate with other PMO team managers on local PMO processes.
Specific Qualifications / Skills
  • Strong people management skills, encompassing an ability to manage a team of highly-motivated individuals.
  • Strong influencing skills, sufficient to drive operating model transformation initiatives alongside a number of key business stakeholders.
  • Ability to conduct qualitative and qualitative analysis of data within the operational processes. Ability to develop and maintain scorecards and metrics.
  • Knowledge of project management and continuous improvement methodologies & techniques (e.g. PMP, Prince, BPMN, Lean/Six Sigma Green/Black Belt).
  • Excellent communication and writing skills required.
  • Problem solving ability/continuous improvement mindset.
  • 6+ years of proven project management experience (preferably in leading process reengineering initiatives).
  • 3+ years of team management experience ideally from a Lean background.
  • Financial Industry expertise is a plus.