CTS Client Service Team Supervisor, Senior Associate CTS Client Service Team Supervisor, Senior  …

State Street (Europe)
à Gdańsk, Voïvodie de Poméranie, Pologne
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street (Europe)
à Gdańsk, Voïvodie de Poméranie, Pologne
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street (Europe)
CTS Client Service Team Supervisor, Senior Associate
Position summary:
An opportunity to join our expanding client service team within the Gdansk office. Working to lead a team and provide a high quality service levels through direct interaction with multiple Investment Managers.
The team has a strong focus on networking both internally and externally to resolve complex inquiries. The ideal candidate would be someone with a solutions driven mindset eager to expand their network and understanding of both State Street and market operations. Whilst always keeping risk awareness and the drive to understand complex scenarios in a changing environment, top of mind for yourself and team.

Responsibilities:
  • Provide inquiry and operational support to internal and external clients and team on complex, high risk asset servicing functions
  • Serve as the escalation contact within your team for both internal and external cases
  • Provide support to team where required to see inquiries through to completion
  • Effective communication skills across a number of groups and management grades
  • Support Asset Managers trading in multiple instruments and products
  • Contribute actively in leading team activities, sharing experiences and ideas
  • Drive your knowledge and understanding within the division through seeking information from State Street's SME's and COE's
  • Team leadership

Qualifications:
  • Fluency in English required
  • PC literate and competent in use of spreadsheets and word processing. Good technical skills in using MS Office
  • Strong organizational skills as well as team orientation
  • Sound understanding of the asset management industry / Finance environment through previous work history
  • Evidence of previous leadership


We Offer:
  • Employee savings plan
  • Premium life insurance package
  • VIP medical package
  • International operating environment
  • Language classes
  • Soft skills trainings
  • Technical workshops
  • Development sessions with a mentor
  • Diversity of opportunities across a range of challenging and highly complex activities
  • Technical or leadership career pathway
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