AVP/Senior Associate, Technical SME (CRM), Institutional Banking Group Technology, Technology and Operations AVP/Senior Associate, Technical SME (CRM),  …

DBS Bank Limited
à Singapour, Singapore, Singapour
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
DBS Bank Limited
à Singapour, Singapore, Singapour
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
AVP/Senior Associate, Technical SME (CRM), Institutional Banking Group Technology, Technology and Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:
  • Customer Relationship Management system (CRM) SME with deep knowledge of CRM technical solutions, CRM business processes, application design and implementation experience.
  • Ability to work independently with business users, vendor and other DBS technical teams to deliver project/enhancement, covering requirement gathering, solutioning, design, development, testing, and deployment.
  • Lead vendor in problem determination and recovery from CRM problems, and work with various parties to implement fixes for CRM problems.


Requirements:

Candidate should have:
  • a minimum of 5 to7 years of relevant IT working experience including expertise in enterprise architecture, business solutions deployment
  • experience in Microsoft Dynamics CRM (MSCRM) and/or OFBiz, functional and technical
  • good understanding of the technical infrastructure of MSCRM or OFBiz with ability to articulate this understanding
  • working knowledge of Windows Server, MS SQL Server 2012/2014, MS Active Directory, Java, JBoss and MariaDB
  • experience architecting solutions around CRM


Preferred experience includes:
  • consumer and institutional banking knowledge with understanding of various banking products
  • some, if not all, of the following
    • MSCRM customization
    • OFBiz framework and customization
    • Plug-in development
    • Custom workflow assembly development
    • CRM form scripting
    • Custom page integration (embedding custom ASP.NET pages into MSCRM and using javascript to integrate with forms)
    • AJAX (WCF)
    • Multi-threading.


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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