Associate, Collections Credit Control - Retail Banking and Wealth Management

  • Competitive
  • Singapour, Singapore Singapour Singapore SG
  • CDI, Plein-temps
  • HSBC
  • 19 mai 18 2018-05-19

Associate, Collections Credit Control - Retail Banking and Wealth Management

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Associate, Collections Credit Control .

Principal responsibilities

  • Responsible for dunning on all over limit, delinquent and revoked Retail Banking Wealth Management, Secured and Unsecured accounts to control and minimize default rate or losses
  • Responsible for doing quality and quantity dunning and recommend appropriate actions.
  • By being effective in securing promises to pay.
  • By handling difficult and complex situations when necessary.
  • By negotiating with customers to work out viable solutions with cost effective measures to achieve performance
  • To work with lawyers closely and adopt best legal actions with maximum recoveries at minimal costs
  • To work with Credit Counselling Singapore and adopt best repayment plan for customers
  • Able to recommending an effective Collections actions reflecting a balanced approach towards limiting financial losses.
  • Able to maximize Recoveries


Qualifications
Requirements
  • Relevant years of experience related to collections and is able to manage and review both Secured and Unsecured accounts.
  • Prior experience working in similar role within large financial institution will be advantageous
  • Able to work within large group and matrix environment
  • Good spoken and written communication skill
  • Additional language proficiency preferred either in, Mandarin, Malay or Tamil as this role requires the person to liaise with clients speaking in one of these languages.
  • Excellent computer skills with ability to work with Microsoft office.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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