• Competitive
  • Singapour, Singapore
  • Intérim, Plein-temps
  • OCBC Bank
  • 18 oct. 17

Bank Officer, Remittance Processing (1 year contract)

Bank Officer, Remittance Processing (1 year contract)

Job Functions
  1. To process remittance transactions (MEPS, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.
  2. Comply with exceptions for Callback, Signature Verification and Payment Processing in which respective role needs to be performed independently.
    To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.
  3. Together with the team, to work and target SLA is met at all times.
  4. To ensure quick action/resolution in managing both internal and external customers' queries, feedback and complaints.
  5. To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
  6. To participate in UAT/Projects as and when required.


Qualifications
Knowledge & Skills
  1. Preferably at least 1 to 2 years of knowledge and experience in processing/transacting remittances like TT, MEPS, drafts etc
  2. Conversant in SWIFT knowledge and provisions, regulations and other guidelines governing remittances.
  3. Proficient in Microsoft Windows applications - Word, Excel & Power-point
  4. Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
  5. Resourceful and able to multi-task independently with confidence in time critical environment.