Client Services Specialist Client Services Specialist …

Selby Jennings
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 10 mai 21
Negotiable
Selby Jennings
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 10 mai 21
Negotiable
Hiring for a Client Services Specialist based in Singapore. The firm is sourcing for a Client Services Specialist to focus on incident management and client relationships.

Hiring for a global FinTech firm providing electronic foreign exchange (FX) trading solutions to financial institutions.

Responsibilities

  • Work alongside front and back office to form the firm's coverage
  • Incident/crisis management
  • Develop and maintain strong client relationships through F2F meetings
  • Aid in continuous service improvement depending on client needs

Requirements

  • Minimum 3 years' experience in FX e-trading (client support)
  • Strong understanding of the FIX protocol
  • Basic understanding of the Linux command line
  • Exceptional communication and problem-solving skills
  • Detail-oriented and client-centric approach to support
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