Customer Service Executive (1 year contract) Customer Service Executive (1 year contract) …

Randstad Singapore Pte Ltd
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 23 sept. 20
SGD3200 - SGD4000 per month + benefits
Randstad Singapore Pte Ltd
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 23 sept. 20
SGD3200 - SGD4000 per month + benefits
Randstad Singapore Pte Ltd
Award winning Insurance company is looking to expand the Contact Centre Team!

about the company

our client, an award winner of Asia Insurance in recent years and is known to have one of the best systems and ensure excellent customer experience for all users/customers.

About the Job

In this position as an Customer Service Executive, you will be reporting to a Manager and work alongside with a team of 10 others. In this position, you will be expected to attend to inbound calls/emails/social media/chatbot on policy enquiries/requests from customers and distribution intermediaries on products such as Term Life, Critical Life and Endowment plans.

The ideal incumbent will also be involved in processing policy transaction requests within authority limits and work closely with the Claims Services team.

  • Monday to Friday - 9am to 6pm (5 day work week, no shift required)
  • Location: CBD (currently 100% working from home)

skills and experience required

  • 2+ years of Customer Service/Call Centre/contact centre related experience in Insurance sector
  • Experienced in handling Life Insurance product is highly preferred
  • Strong follow up skills and highly independent individual
  • Excellent communication skills and interpersonal skills
  • Experience is using Salesforce CRM System is a plus

If the above position interest you, kindly click on the 'apply now'. Alternatively, please reach out to ZhiLing at 65171628 for confidential discussion.

EA: 94C3609/R132534

Descriptif de l'entreprise

With over 25 years’ local market experience, Randstad offers specialist permanent and contract recruitment as well as HR solutions across a range of skills, disciplines and industry sectors. 

Randstad was founded in the Netherlands in 1960 and has more than 20 years of market experience in Singapore, with Asia Pacific operations in Australia, China, Hong Kong SAR, India, Japan, Malaysia, New Zealand and Singapore. Our team of local experts deliver a full suite of specialist permanent and contract recruitment services as well as insights-driven HR solutions to leading companies in the region.

We know from our heritage and experiences that real connections are not made from data and algorithm - they require empathy, intuition and instinct. It is here at this intersection between technology and humanity that we redefine the way we connect with our clients, candidates and partners - to deliver a true human experience.

Through the power of HR technology and the passion of our people, we help candidates realise their true potential and enable employers to sustain their success through strategic HR solutions across accounting & finance, banking and financial services, corporate & secretarial support, construction & property, engineering and manufacturing, supply chain & logistics, human resources, information technology, life sciences as well as sales, marketing & communications.

www.randstad.com.sg 

Randstad Singapore Pte Ltd logo
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