Digital Tech Program Mgr Digital Tech Program Mgr …

Citi
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 04 juin 20
Competitive
Citi
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 04 juin 20
Competitive
Citi
Digital Tech Program Mgr
Job Summary :
Manage technology budget, demand planning, resource strategy and deployment, along with team operations for Open banking software development organization
Responsibilities:
Resource Management:
  • Engage with Engineering managers within the team to drive effective resource planning, across technology skillsets and vendor selection.
  • Maintain resource details across GOC for Time and Material as well as Fixed outcome work orders.
  • Work closely with vendors to ensure resources with appropriate skill sets are on-boarded and bench strength is available keeping in view attrition rates
  • Track resource onboarding, relevant processes (SPAs, MAQ, etc) for vendors as well as staff.
  • Assist with new hires(staff and vendor resources), including documentation and onboarding, and collaborate to address and resolve all employee concerns
  • Develop and refine training material for resources and formalize in the global learning systems across skillsets.
  • Work closely with Regional and Digital COS on resource strength, demand, onsite-offshore ratio, etc. and resource strategy alignment
  • Track the mandatory trainings & compliance aspect for all resources
  • Govern and track resource work allocation and timesheet approvals
  • Collaborate with API team Engineering leads on vendor staff feedback and discuss with vendor on the same.
Business planning :
  • Work closely with department head on team strategy, demand fitment and resource skill sets requirement.
  • Convert teams roadmap and product plans into headcount and financial plans to support forecast, budget and planning.
  • Alignment of Quarterly work demand and budget distribution across engineering leads.
  • Build business proposals for investments asks in collaboration with Engineering leads.
  • Collaborate closely with Engineering leads to segregate the technology stack and vendor wise efforts for various regions
  • Ensure alignment of appropriate resources of various skill set for each domain
Managing team operations:
  • Communicate team achievements and progress through news-letter and updates within team to stakeholders, by collaborating with Engineering leads to track weekly team achievements.
  • Drive team meetings and organization culture to adopt tools and best practices on effective operations
  • Track delivery for department level goals and tasks
  • Perform the COS role to represent the team in management and planning forums
Skills and Qualifications:
  • Excellent  business presentation skills.
  • Excellent written and oral communication, ability to communicate complex information in a simplified form
  • Strong tracking and reporting skills, with a focus on interdepartmental communication
  • 10+ years of work experience
  • 3+ years of experience working as a business analyst or project manager with an application development organization in financial services industry
  • Experience of consumer banking preferred
  • Having understanding of technical terms/stacks and savviness to adopt new technology tools
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type : ------------------------------------------------------
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