Enterprise Technology Support Analyst (IT Support) Enterprise Technology Support Analyst (IT Support) …

Selby Jennings
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 30 nov. 21
Negotiable
Selby Jennings
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 30 nov. 21
Negotiable
x

The Enterprise Technology team's responsibilities include:
* Globally supporting the firm * Managing and supporting the company's corporate IT and services, such as Jira, Confluence, and Slack

* Ensure that related procedures, such as new employee onboarding, are effective, efficient, and scalable.

* Develop documentation and tools to assist individuals in becoming self-sufficient.

* When needed, provide knowledge and training to other business units and technology teams.

* Ensure that IT systems are secure and compliant at all times.

* Ensure that our desktop environment is provisioned, maintained, and upgraded.

* Collaborate on project work with the Infrastructure team.

* Assisting with Identity and Access Management (IAM) solutions

* Perform network and VPN troubleshooting


Your profile:

  • Strong problem-solving skills
  • Knowledge of technology administration
  • Eager to develop technological solutions and help others in their usage of that technology
  • Excellent stakeholder management at all levels
  • Self-sufficient and self-starter
  • Exposure to cloud technologies (preferably AWS)
  • Knowledge/working experience of:
  • LDAP, Okta etc.
  • Networking, IPSec, OpenVPN etc.
  • MacOS & iOS
  • Google Workspace




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