Executive Director, Head of Policy Implementation

  • Negotiable
  • Singapour, Singapore Singapour Singapore SG
  • CDI, Plein-temps
  • Standard Chartered Bank Singapore
  • 19 juin 18 2018-06-19

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values We are currently looking for an Executive Director, Head of Policy Implementation to own the roll-out of CLDM policies (including Tax and CDD) across CIB & CB.

Job Description

Lead CIB and CB engagement with FCC and Tax Compliance in the development and deployment of Client Lifecycle Policies & Procedures for CIB & Commercial Banking clients.

Key Roles & Responsibilities

Policy formulation & alignment

  • Lead the policy implementation activities against the KYC/CDD and Tax Compliance deployment of regulations and policies for CIB & Commercial Banking clients
  • Lead the engagement with stakeholders internally & externally, including the Hub, and across the network to drive a common understanding of CDD & Tax policies & procedures
  • Manage the liaison between FCC, Tax & Business/Operations to provide input into KYC/CDD & Tax policy & procedures drafting
  • Engage with Business, Regional CDD Risk Managers, COBAM heads, CET Leads, Tax Compliance & FCC teams as key stakeholders in the implementation of policy changes
  • Own the development of KYC/CDD & Tax operational guidance (Process Flows and Departmental Operating Instructions) for issuance to the network
  • Be an escalation point for interfacing between Group Compliance & regions / countries on queries related to interpretation of Policy & Procedures

Continuous improvement of Client Lifecycle Management processes

  • Work closely with PGCs, Operational Risk Heads and CDD Regional Risk Managers to continuously enhance the quality of the guidance issued to the network based on feedback and thematic issues identified through the QA processes
  • Work closely with the Systems team to identify areas of potential automation

Business Training

  • Work with FCC, Tax Compliance & L&D teams and coordinate with country process owners across CIB & Commercial businesses to develop training plans & materials across the value chain and prepare the network to implement & support updates to the CDD & Tax policies
  • Ensuring that Regulation and policy requirements are integrated into the client onboarding lifecycle efficiently and effectively
  • Collaborate with COBAM & CDD Execution Teams to provide the required support in assessing training needs, design & delivery of technical training
  • Record training modules for publication to the network

Qualification and Skills

  • Masters or Bachelors degree
  • Subject matter expert in KYC/CDD and / or Tax Regulation & knowledge of the Global regulatory environment and the ongoing developments
  • Experience of developing, interpreting & applying AML and / or Tax policies in the context of a Client / Enhanced Due Diligence process
  • Knowledge of and experience in meeting Anti Money Laundering Regulations across both Banks and Broker Dealers, including Anti Money Laundering Ordinance, Bank Secrecy Act, USA PATRIOT Act and associated Securities and Exchange Commission, Financial Industry Regulatory Authority, JMLSG guidance and expectations
  • Proactive and positive with the ability to make good/sound decisions and use independent judgement
  • Broad understanding of CIB business & products
  • Thorough understanding of the legal structures of various client entity types including financial institutions, corporate organisations, funds.
  • Thought leadership and proven ability to lead and manage teams and effectively collaborate with a wide range of stakeholders across functions & borders
  • Good presentation, time management, negotiation and influencing skills
  • Proven ability to build relationships with FCC & stakeholders in the Business and Operations
  • Excellent written & oral communication skills
  • Can work independently to strict timeframes
  • Focused, organised and results-oriented
  • Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
  • Assertive, tenacious and willing to challenge when required

Contributes To

§ Effective policy governance

§ Risk escalation and awareness

§ Effective Training



We are committed to building a culture that fosters a diverse and inclusive environment that's free from bias, where everyone can realise their full potential and make a positive contribution. This is just one of our values that is expressed in our brand promise - here for good. Apply Now...