GMI Production Support Analyst

  • Competitive
  • Singapour, Singapore
  • CDI, Plein-temps
  • FIS Global
  • 19 janv. 18 2018-01-19

GMI Production Support Analyst

Job Overview
This role is a part of Derivatives Utility Technology and is responsible for supporting the GMI overnight batch, user queries, critical downstream feeds, client reporting and regulatory reporting
This position will be based in Singapore and reporting to the Regional production support lead.
Responsibilities

  • Level 2 GMI Batch monitoring for regional cycles.
  • Incident, Problem, Change and business continuity management.
  • Level 2 user query analysis and resolution.
  • Assist in the identification and development of KPIs
  • Ability to interpret data to develop action plans to improve business processes
  • Passion for delivering a great customer experience at scale
  • Strong communication skills and ability to empathize with customers
  • Competitive spirit and ability to self-motivate
  • Demonstrated financial and analytical skills
Essential Skills
  • Bachelor's degree in Business or IT
  • Knowledge of ITIL process.
  • 7+ years of hands-on developer experience in IBM-i platform (AS/400) with strong technical knowledge of ILE concepts, Service Programs, Activation groups, RPGLE, CLLE, SQL, Stored procedures, Embedded SQL, Subfile, DDS, XML, MQ, File transfers (FTP, SFTP, FTPS), SMTP, Journaling, UDF, Triggers, etc.
  • 5+ years of hands-on experience in back-office settlement system GMI - with through understanding of trade processing, position management, margin processing, GL flows, lifecycle management, interest postings, reconciliations, regulatory reporting, fees and commissions and corporate actions.
  • 5+ years of hands-on experience and knowledge of domains - Exchange traded derivatives and cleared OTC derivatives, transaction lifecycle processing, lifecycle event management, complex reporting and management of reporting across multi asset classes, allocation processing and self-service client functions in the domain of clearing.
  • Good understanding of the front-to-back clearing process, ability to explain the lifecycle of trade and where each module has an effect.
  • Knowledge of batch steps and regional processing flows (Asia, Europe and US).
  • Ability to communicate effectively in a variety of written and verbal formats with a wide range of people; external individuals, organisations and agencies.
  • Demonstrated analytical skills
Desirable Skills
  • Strong client presentation skills.
  • High level understanding of common Technology platforms used in derivatives middle and back office processing.
  • Distributed programming experience with Java, Oracle, linux / Unix scripting, etc.
  • Ability to analyze problems and produce a range of options to arrive at preferred solution.
  • Ability to learn and use new technologies