• Competitive
  • Singapour, Singapore
  • CDI, Plein-temps
  • Citibank NA
  • 2018-06-20

Infrastructure Senior Group Manager

Infrastructure Senior Group Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18017074


CISS APAC Regional Head / Senior Leadership role to provide strategic direction and managing the Asia Pacific Core Infrastructure Shared Services (CISS) functions integration with overall Global CISS operating model by ensuring regional requirements are met in its design; manage/influence senior leaders and critical stakeholders to ensure CISS objectives are met; represent CISS into local/regional stakeholders; own critical issue and risk management that has local impact; adherence to audit standards; process standardization, second/third level support; performance analysis/tuning and event monitoring.
Leading multiple platform production support teams across Asia Pacific, with a physical presence in India, Singapore, Hong Kong, and Philippines, the Regional CISS Head will have the opportunity to actively participate in creating the business strategy for CISS within Asia. CISS Regional head will have oversight of USD$250MM budget and 150+ FTE / 300+ Consultants.
Job Overview:
  • This position reports to the APAC CIS Regional Head
  • This role has responsibility for providing subject matter expertise and leadership managing senior staff in the Asia Pacific regional centers of excellence (COEs) and countries to provide Operational
  • Management of the various Core Infrastructure Shared Services (CISS) functions for the Core Infrastructure Shared Services organization
  • The Regional CISS group consist of the following operating units: Cloud Hosting & Orchestration, Distributed Platform, Application Infrastructure Hosting, Distributed Storage
  • The APAC Shared Infrastructure team consists of about 450 Regional Managers, Staff, SOW Consultants and Contractors responsible for managing the Distributed Server environment consisting of around 7000 Unix and Wintel Operating System instances; and, encompasses a storage estate in excess of 18 Petabytes of various storage environment (SAN/NAS/Backup) located in strategic data centers and tech rooms across Asia Pacific and other regions
  • The group is also responsible for managing Citi's internal Cloud Infrastructure and adoption of business to Cloud Technology Strategy
  • The Group Head manages an annual operating expense budget of US$250MM


  • Expert Knowledge of Storage Technologies including EMC, HDS, Netapp and IBM
  • Knowledge of technologies products like Oracle Grid, VMware, NSX, Openshift, Linux, Cleaversafe, Hadoop, ETL
  • Detailed understanding of SAN/NAS
  • Detailed understanding of Distributed Platform and Middleware Products like Redhat, AIX, Windows, MQ, Apache, TIBCO
  • Detailed understanding of Financial Management within a large Corporation, including budgets, billing, forecasting, etc
  • Full exposure to commercial activities within a Storage Environment.
  • Excellent Track record of Vendor Management
  • Analytical and methodical approach to problem solving
  • Experience of working in a heavily controls-focused environment is highly desirable
  • Experience manager with proven track record Interacting with senior management and clients
  • Be able to function in a complex matrix structure with multiple management relationship lines within the region and globally
  • Experience in managing fast growing or transforming structures
  • Front line business experience would be an asset
  • Works as a Partner- collaborates and partners to break down silos and create One Citi
  • Acts as an Owner- takes responsibility for solving problems, finding solutions and making prudent decisions even in difficult situations
  • Builds Great Teams - creates a competitive advantage by emphasizing talent, learning and apprenticeship
  • Experience is more relevant than formal qualifications but degree level is desirable
  • ITIL certification a significant advantage
Singapour, Singapore Singapour Singapore SG