INETUM is an international IT services company, currently employing about 27,000 people Worldwide.
INETUM provides its clients with innovative, long-lasting industrial solutions to leverage performance from their information systems. We design and runs industrial platforms tailored to the economic and human considerations of its clients.
• Management Consulting | Digital Transformation | Innovation
• Operating over 26 countries,
• 2019 revenue of over 2.3 Billion Euros,
• 50 years of existence.
In order to support our forthcoming businesses and technological challenges, we seek innovative and agile people sharing our mind set.
We are now looking for a L2 Application Production Support to join our team in Singapore.
In a challenging and multicultural environment, we seek a L2 Support role to join our application production support team.
Mission: The L2 Support is responsible of ensuring the run of the applications in his perimeter. He will work on requests, changes and incidents based on clients’ tickets, using the documentation and procedures put in place in his business unit. He is expected to work on on-call support out of business hours, based on rotations defined within the team as well as to participate in planned activities during few weekends.
You will mainly be responsible for:
As L2 production Engineer, you will be expected to work in shifted time, with rotation every 2 weeks. There are 3 shifts :
Morning : from 7am to 4pm
Afternoon : from 2pm to 11pm (day light saving season : from 3pm to 12am)
Night : from 5pm to 2am (day light saving season : from 6pm to 3am)
You will rotate on these 3 shifts every 2 weeks in general.
Qualifications and Profile
The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.
No functional skills required. Experience in a banking environment in obviously a plus
Other Professional Skills and Mindset