Manager, Enterprise Monitoring System, Group Operations & Technology Manager, Enterprise Monitoring System, Group  …

OCBC Bank
à Singapour, Singapore, Singapour
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
OCBC Bank
à Singapour, Singapore, Singapour
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
OCBC Bank
Manager, Enterprise Monitoring System, Group Operations & Technology
  • Gather requirements from respective IT teams, discuss capabilities/configuration requirements and follow monitoring configuration lifecycle.
  • Perform hands on configuration on monitoring tools in ITIM, APM, NPMD, and AIOps domains.
  • Provide investigation on monitoring/alert inquires/issues and provide RCA.
  • Troubleshoot system level issues and resolve recovery to minimize disruptions.


Qualifications
  • Bachelor's Degree or equivalent work experience.
  • Certification on CA Monitoring tools UIM and/or APM and/or Spectrum and/or NetQos and/or SOI preferred
  • Practical knowledge & hands-on experiences in implementing monitoring configurations, wireless, firewalls, VPNs and security gateways. Minimum 3 years of relevant working experience
  • Strong knowledge of the network, applications, communication protocols and technologies in enterprise environment.
  • Working knowledge of CA UIM and/or APM and/or Spectrum and/or NetQos and/or SOI monitoring tools
  • Experience in scripting languages is a plus.
  • Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
  • Able to work on duty support shift for onsite support
  • Positive attitude towards continuous learning.
  • Strong interpersonal and communication skills.
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