Production Services Analyst/DevOps (VP) Production Services Analyst/DevOps (VP) …

BNY Mellon
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 24 juil. 21
Competitive
BNY Mellon
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 24 juil. 21
Competitive
Production Services Analyst/DevOps (VP)
Overview of BNY Mellon: BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. Role Description: BNY Mellon is investing in its E-FX offering and is hiring Production Support resources to build out its capabilities in New York and Singapore, in addition requires the resource to have experience in supporting CLS PayPlus, which will be supported out of APAC. The role will cover incident management and reporting, production access and control, change management, disaster recovery and the day-to-day start of business readiness. The successful candidate will work with the head of EMEA Markets Technology and EMEA Head of Production Services to industrialise the production environment and processes around it. They will work closely with business lines to ensure systems are ready for business, handle any issues and maximise availability. Responsibilities: Ensure seamless and continual 24x6 global support for Markets applications Partner with application development and infrastructure to execute Markets technology's future state vision Ensure systems delivered to production environments meet enterprise quality requirements Ensure the appropriate level of control and management is applied to the Markets production environment. Focus on maturing the support functions and improving resilience of internal and external applications used by APAC Seek opportunities to increase the quality of technology service delivered to the business Pro-actively prepare for planned maintenance over weekends, DR exercise and all major roll-outs Ensure logging of support incidents, hold Problem Review Meetings (PRMs) and track action items to closure Identify and implement minimum standards for critical support functions (e.g. runbooks, monitoring, onsite/call-out support). Establish recovery scenarios and run recovery tests with critical support teams (e.g. recover corrupted database, re-run a batch or file extract) Carry out final stage testing and vendor version upgrades Qualifications Desirable attributes: Prior experience in, implementing and supporting large-scale production systems Knowledge of eFX and FX business and systems Knowledge in CLS Pay Plus platform is an advantage Understanding of FX products and general trade order types Knowledge of FX Brokers and platforms such as FX Connect, EBS, Reuters Dealing, FXAll, Bloomberg and 360T Understanding of Governance (ITIL practices/ processes) Appreciation of operational risk Role involves regular escalation and coordination activities over evenings and weekends Must have excellent interpersonal skills, be flexible, enthusiastic Must possess excellent written and oral skills Must be detail oriented Ability to problem solve A combination of the following technical skills is desirable: Strong technical skills on UNIX/Linux and Windows Good SQL writing skills/ understanding EXADATA Basic Java development Basic Python UNIX/Linux scripting Experience of using Jira KDB BNY Mellon is an Equal Employment Opportunity Employer. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: Singapore-Singapore-Singapore Job: Information Technology Internal Jobcode: 96251 Organization: Clearing Markets ISS Svcs Tech-HR16624 Requisition Number: 2110847
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