Relationship Manager, Business Banking

  • Negotiable
  • Singapour, Singapore Singapour Singapore SG
  • CDI, Plein-temps
  • Standard Chartered Bank Singapore
  • 11 juil. 18 2018-07-11

Business Banking ("BB") within Standard Chartered Bank aims to provide companies with turnover of up to US$15mio in Singapore a suite of product that meets their financing requirements. As a Relationship Manager, in addition to providing team support to your counterparts, you will be expected to actively develop the accounts within your own portfolio to meet and exceed quarterly sales targets as stipulated in the "Quarterly Scorecard".

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

We are looking to hire a Relationship Manager for Business Banking.

Business Banking ("BB") within Standard Chartered Bank aims to provide companies with turnover of up to US$15mio in Singapore a suite of product that meets their financing requirements.
As a Relationship Manager, in addition to providing team support to your counterparts, you will be expected to actively develop the accounts within your own portfolio to meet and exceed quarterly sales targets as stipulated in the "Quarterly Scorecard" as well as ensure that relationships managed by yourself consistently comment on how amazing your service is.

You must have, or be prepared to quickly demonstrate a keen understanding of:

  • all the products available to the clients, including all cash management, loans, trade, investments, insurance, and hedging solutions;
  • an ability to recommend and place the appropriate product to maximize the clients affinity to the bank;
  • an ability to structure, articulate, and recommend alternative structures in the products above within credit programs;
  • how to appropriate price products and recommend adjustments based on credit and other risks;
  • the relationships that you manage and positioning of those businesses that allow them to generate consistent profits
  • an ability to place the full range of products across at least 20% of your customers.


Key Responsibilities

  1. Manage portfolio of client relationships within to ensure quarterly new revenue growth increases at the expected rate accorded to your seniority/ rank.
  2. Prospect and on-board new client relationships to grow the bank's revenue base, and include this relationship within your portfolio when you feel that there is further growth opportunities.
  3. Deliver the full range of the products available to clients and ensure that you are adequately equipped to advise clients in your delivery of the premium service expected.
  4. Ensure that there you abide strictly within the code of conduct expected of you within the bank, and demonstrate alignment with the values of the bank.
  5. Support your colleagues to jointly strive to grow the business to outperform as a team.


Key Measurables:

1. Performance Measures

To achieve Quarterly Scorecard score of at least 120%.
  • To drive utilization of facility granted to the borrower to min 60% of total facilities
  • To on board 2 new-to-bank (NTB) relationships per month.
  • To submit minimum 5 cases (review/NTB proposal) per month within the 1st quarter.
  • To submit minimum 8 cases per month thereafter.


2. Portfolio Measures

To ensure complete compliance and quality of work that meets internal and regulatory requirements.
  • Bank's interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank's is never at risk from your action, or inaction.
  • Compliance with all the Bank's policies without any delays.
  • To engage relationships to ensure that:
    • At least 40% of your relationships use SCB as their primary bank; and
    • At least 50% of your relationships use SCB as the secondary bank.
  • To engage Product team to provide banking services at corporate and individual level. Drive cross product sales of all the Bank's products and services for corporate and personal level.
  • On a reasonable basis, to revert to all customer queries within 2 business days.

3. Competencies
  • Familiar customer due diligence processes including FATCA adherence.
  • Familiar with working capital financing cycle and products for operating entities.
  • Keen understanding of adherence to credit underwriting requirements.
  • Knowledge of competitive environment in order to position Bank's products appropriately.
  • Negotiation and closing skills.

4. Work Ethic
  • Punctual at work and when visiting customers;
  • Self-driven, self-motivated, and a pro-active approach toward resolving issues.
  • Responsive, contactable and accountable to clients and internal stake holders.
  • Team player ready to grow business, and ready cover team members' duties as necessary.
  • Appropriate dressing that must meet Bank's standards.
  • Self-driven, self-motivated, and a pro-active approach toward resolving issues.




Apply now to join the Bank for those with big career ambitions.