Segments Value Proposition & Acquisition Vice President Segments Value Proposition & Acquisition Vice  …

Citi
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 05 juil. 20
Competitive
Citi
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 05 juil. 20
Competitive
Citi
Segments Value Proposition & Acquisition Vice President
The Segments Value Prop and Acquisition Lead is responsible for the value proposition, P/L performance and growth of across the entire wealth continuum from Mass Banking, to Emerging Affluent, to Affluent and to High Net Worth.  In Citi, we name these segments Citibanking, Citi Priority, Citigold and Citigold Private Client and they cater to customers of different Assets under Management $1.5MM respectively.
Key responsibilities include:
  • Provide Best-In-Class Value Proposition, customer experience and leadership in NPS amongst competitors
  • Driving Long term sustainable Growth of Segments P/L by growing quality customer base, AUM and broad-basing revenuesSpecific examples would include:
  • Creating the best Value proposition for segments across Products, Pricing (Value and Offers), Engagement, People, Channels. 
  • Conceptualising the acquisition strategy, by evaluating the channel efficiency and productivity
  • Strategising and accelerating acquisition growth via Partnerships, Campaigns, etc.
  • Formulate and execute a smooth customer onboarding experiencing from pre-acquisition stage to acquisition stage to the early engagement stage
  • Develop and implement programs to increase customer engagement and satisfaction across rewards, recognition and events
  • Increase country rNPS score through customer satisfaction via remarkable on boarding experience, relevant product offerings, efficient servicing channel and client recognition
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type : ------------------------------------------------------
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