Senior Business Analyst Senior Business Analyst …

Mphasis UK Ltd
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 25 janv. 20
Competitive
Mphasis UK Ltd
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 25 janv. 20
Competitive
Mphasis are seeking a Senior Business Analyst to join the team in Singapore.

Technical Skills:

Job Description

  • Interact with FedEx business partners and/or FedEx IT staff to gather and document information related to requirements and/or software testing for full life cycle of Customs Clearance Accelerated Integration project
  • Study, analyze and document FedEx business processes and operational scenarios and associates them to software deliverables
  • Analyze FedEx operational requirements and write functional specifications ensuring user-friendliness, optimized product performance, ease of development and maintenance
  • Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.  Independently sorts low to medium complexity business issues to recommend appropriate direction
  • Negotiate with FedEx Ops / Customs Clearance project team on the requirements scope and timelines, as required by the project lead of Customs Clearance Accelerated Integration project
  • Develop and document use cases & functional documentation. Coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well-integrated
  • Develop and manage user acceptance criteria
  • Produce scheduled and ad hoc reports, as necessary
  • Provide user support and coordinate resolution of issues to include Change Management, Root Cause Analysis, and appropriate escalation as needed 
  • Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor
  • Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations
  • Transition product support to systems operations, Knowledge Transfer to other stakeholders in order to understand the requirement
  • Provide basic communication to teams regarding business requirements, Impact Analysis
  • Assist in establishing end user training
  • Well versed with clearance domain and experience

Skills

Process Skills:

  • regarding business requirements, Impact Analysis
  • Assist in establishing end user training
  • BA would be required multiple travel within APAC region.

Behavioral Skills:

  • Excellent verbal and written communication
  • Excellent organization and time management skills
  • Brilliant team management skills

Qualification:

  • BE (Computer Science)
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