Our client is seeking an experienced Senior Client Manager to manage and grow a portfolio of corporate Employee Benefits clients.
This role combines strategic client relationship management, benefits consulting and business development, with a focus on delivering tailored solutions, optimising benefits programmes and driving sustainable portfolio growth.
Key Responsibilities
- Manage and strengthen relationships with corporate clients, including HR, Finance and senior management stakeholders.
- Lead the end-to-end renewal process, including strategic planning, insurer negotiations, placement, implementation and ongoing servicing.
- Analyse claims experience, utilisation trends, loss ratios and premium movements to provide actionable insights and recommendations.
- Advise clients on benefits programme design, market benchmarking, cost optimisation and employee benefits enhancements.
- Prepare and present renewal proposals, portfolio reviews and strategic recommendations to key stakeholders.
- Oversee complex servicing and claims escalations, ensuring timely resolution and high client satisfaction.
- Support business development initiatives, including prospect meetings, tenders, proposals and client presentations.
- Identify cross-selling opportunities to strengthen client relationships and drive portfolio growth.
- Ensure adherence to regulatory requirements, internal policies, and service standards.
Requirements
- Minimum 5 years of experience in Employee Benefits broking, consulting or corporate client management.
- Strong knowledge in group insurance products, insurer relationships and market practices.
- Proven experience managing corporate accounts, renewals, insurance placements and insurer negotiations.
- Strong analytical capabilities, particularly in claims analysis, loss ratios, benefits benchmarking and cost management.
CW
Reg. No. R2199597
BeathChapman Pte Ltd
Licence no. 16S8112
Ethos BeathChapman (EBC) is a global, award-winning executive search firm connecting exceptional talent with leading companies. We deliver future-ready solutions through executive search, interim contracting, talent mapping, and market intelligence.
Our expertise spans Technology, Financial Services, Fintech, Legal, Risk, Compliance, Industrial, and Consumer sectors. EBC is part of Will Group, a Tokyo-listed global HR solutions company, with offices in Singapore, Hong Kong, Australia, and the UK.
As part of Will Group Asia Pacific, we are connected to a collective of 10 HR brands operating in over 25 countries. This alliance gives us access to 9,300+ contractors, 540+ employees, and 6,000+ supported clients across 55+ industries. By leveraging Will’s extensive portfolio, innovative HR technology, and data-driven insights, we deliver agile, scalable, and impactful talent solutions. With deep market knowledge and a personalised approach, we help organisations build high-performing teams and individuals grow meaningful careers.
Let’s make exceptional happen, connect with us today.
MOM licence no. 16S8112 | Reg No. R1220502
