Seeking a passionate, adaptable and keen learner to support the department in all aspect relating to full cycle of training activities from logistics to setup, billing, training materials, coordination and smooth delivery of training program by trainers.
Provide administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events
Responsible for full spectrum of course administration and logistic duties
Monitor course take-ups, revenue and expenses of programmes
Responsible for keeping accurate and proper records.
Proper accrual of expenditures related to the programmes/events.
Comply with college service standards and operations guidelines.
Meet college and team KPIs.
Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors
Prepare procurement documents, eg. Invitation to Quote.
Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes
Work with other support units like Finance, AV, Admin and Estate and Customer Service to create a conducive learning environment for the participants
Manage database system for alumni
Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.
Work closely with Institute Development Officer to ensure programme support is timely and in accordance with Institute’s requirements.
Project planned runs, schedules and budgets/forecasts for new Financial Year.
Update programme details for marketing and publicity and suggest promoting measures.
Monitor the quality of training programmes through programme evaluations and feedback.
Engage Institute to review and revamp the content of the programmes (where necessary), to ensure its relevancy and accuracy.
Relevant working experience, preferably in an administrative role about 1 to 2 years.
Excellent communication and written skills.
Organized and meticulous.
Team player and able to work under pressure and short deadlines.
Good interpersonal and customer service skills.
Good problem-solving and time management skills.
Proficient in Microsoft Office applications.
Demonstrate a positive attitude with integrity and drive for excellence in work
This is a 1 year contract to perm role.