Windows Technical Analyst Windows Technical Analyst …

OCBC Bank
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 21 juin 19
Competitive
OCBC Bank
à Singapour, Singapore, Singapour
CDI, Plein-temps
Dernière candidature, 21 juin 19
Competitive
OCBC Bank
Windows Technical Analyst
The Technical Analyst will be working in the Tech Infra - Platform team and assist for all preventive and recovery technical issues. The Technical Analyst is required to work closely with Platform Lead and take ownership of issues till resolution.

Responsibilities
  • Perform preventive measure and monitoring to ensure system is in healthy and stable state.
  • Conduct performance analysis, tuning, automate system operation, capacity planning & performance management.
  • Troubleshoot and drive system recovery.
  • Escalate problems with actual or potential impact to problem management. Must be proactive and possess a sense of urgency during service recovery.
  • Ensure the supportability of the Windows and system software.
  • Track and drive patch management & software upgrades to ensure continuous supportability.
  • Establish adequate monitoring to ensure efficient and reliable service delivery.
  • Provide operational excellence and skills on Windows and system software support.


Qualifications
  • At least 5 years system support experience on Windows platform.
  • Possess good technical knowledge in implementing, troubleshoot, performance tuning of Windows hardware, operating system and system services.
  • Hands -on experience on VMWare and cloud-based platforms.
  • Data communication, network knowledge & Information security knowledge is an added advantage.
  • Experience in middleware and application execution in the Windows environment is an added advantage.
  • Self-motivated and driven
  • Good interpersonal, analytical and problem-solving skills
  • Good communication skills and able to work independently with minimal supervision
  • Banking experience is an added advantage

*LI-TK
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