Sales Support Executive (Czech mother tongue/fixed-term contract) Sales Support Executive (Czech mother  …

Swissquote Bank SA
à Gland, Vaud, Suisse
CDD, Plein-temps
Dernière candidature, 10 juil. 20
Competitive
Swissquote Bank SA
à Gland, Vaud, Suisse
CDD, Plein-temps
Dernière candidature, 10 juil. 20
Competitive
We are looking for a temporary Czech native sales & support executive to help out the Russian CIS & EEU Desk within our Global Sales HQ department. We would be happy if you can bring the following assets:
  • Client-first approach and commitment to high-class service
  • Team playing attitude
  • Understanding and escalation of client’s issues
  • Suggestions for improvements of products, services and processes
  • Commitment to our organizational values
  • Sense of urgency and high energy

Job Description

  • Support the Russian CIS & Eastern EU Desk with onboarding of new clients
  • Perform initial contact with the prospects as well as continuous follow up in coordination with the team member
  • Provide full support to all our Sales team members to ensure a high service level and meet the team targets
  • Handle incoming calls from prospects, clients and other departments
  • Handle general internal and external correspondence and mailing
  • View account forms, ensure completeness and correctness of the data provided for account opening purpose
  • Conduct customer due diligence checking and performing identification of clients via video conference
  • Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding
  • Other administration/ sales tasks as assignment from Line Manager

Qualifications

  • Graduated from a Bachelor or a Master in Economics or Finance
  • Czech (mother tongue or proficient), English (fluent)
  • Minimum 1 year of experience in administration roles or sales support service
  • Rigorous, great sense of priorities and excellent organizational skills
  • You have a talent in efficiency and strong communications skills
  • You have the ability to adapt yourself to a changing environment in a fast growing Bank
  • You have an open-minded and team-oriented spirit
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