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Account Manager

Meraki Talent Édimbourg, Royaume-Uni
Mise en ligne il y a 22 heures CDI Competitive
Meraki Talent are currently looking to recruit an Account Manager to join a leading Client Service team with a Global Bank based in Edinburgh.
Meraki Talent are currently looking to recruit an Account Manager to join a leading Client Service team with a Global Bank based in Edinburgh. This role will see the successful candidate responsible for a book of key corporate clients, maintaining and building strong professional relationships.
  
This is an excellent opportunity to build strong relationships with several key corporate accounts.  
  
Key Responsibilities,
  
  • Supporting strong client service across the function, responding to queries and issues in a timely and efficient manner.
  • Establish strong working relationships with your clients, building rapport and acting as the brand voice.
  • Support the wider team in the ongoing development and improvement of the client service offering.
  • Able to resolve and effectively escalate issues and complaints where appropriate.
  • Train clients on the use of digital tools to improve client experience.
  
Qualifications and Experience,
  
  • 2+ years previous experience working in a client service role.
  • Some understanding of Financial Services would be a benefit.
  • Degree education would be preferred but is not essential.
  • Strong ability to manage relationships with stakeholders and customers.
  • Excellent written and spoken communication skills.

Get in touch to find out more about this excellent opportunity!
Référence  1338220
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