Customer Services Associate, Accounts Payable Customer Services Associate, Accounts Payable …

à Édimbourg, Ecosse, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 20 sept. 20
à Édimbourg, Ecosse, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 20 sept. 20
Customer Services Associate, Accounts Payable

About this role

BlackRock Overview:

BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions; from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

Business Unit Overview:

BlackRock EMEA Finance consists of Finance professionals in disciplines such as Business Finance, Treasury, Tax Regulatory Reporting, Accounting Operations and Corporate Accounting.  This role sits within the Accounts Payable team, as part of a global team based in Gurgaon, Singapore, Atlanta, Belgrade, Edinburgh and Budapest.

Job Purpose/Background:

Reporting to Accounts Payable Vice President; overseeing daily activities of AP Customer Services team, ensuring invoice and payment related queries are handled on a timely basis and acting as a first point of escalation for internal and external customers, ensuring compliance with BlackRock's Global Cash Disbursement Policy and regulatory requirement.

Key Responsibilities:
  • Internal and external relationship management
  • Acting as first point of escalation for internal and external business partners on invoice/payment queries
  • Oversee the day to day running of AP Customer Services
  • Proactive and able to use own initiative to aid problem solving
  • Managing same day/urgent payments
  • Acting independently within scope of responsibility
  • Keeping deadlines and aligning with compliance rules
  • Participate in ad hoc projects

Personal Attributes
  • Excellent communication and interpersonal skills
  • Solution oriented mind-set
  • Excellent attention to details
  • Proactive working style
  • Self-motivated team player
  • Customer focus and attitude
  • Ability to meet tight time schedules

  • Degree in economics/finance
  • 3-5 years of Accounts Payable experience is required
  • 1-2 years of people management experience is required
  • Knowledge of Oracle/Coupa is a plus

About BlackRock

BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2020, the firm managed approximately $7.32 trillion in assets on behalf of investors worldwide.

For additional information on BlackRock, please visit | Twitter: @blackrock | Blog: | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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