Systems Engineer I - ESP
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The Systems Engineer I ESP supports, under direct supervision, the Enterprise Server Platforms at CME Group. The incumbent must have a basic understanding of server(Windows or Linux) deployment, configuration, troubleshooting, and security. Strong communication and documentation skills are required as the candidate will typically be working with customers for support and new initiatives.
• Analyzes requirements with supervision and supports existing development/QA platforms; Documents deployment and configuration procedures.
• Defines simple problems and describes the cause and effect relationship; Gathers and compares data about the problems with supervision and documents the details.
• Demonstrates knowledge of basic systems (Linux/Windows), distributed computing architecture (client server, intranet/internet), h/w platforms, and resources - CPU, memory, end-user devices, peripherals.
• Troubleshoots simple, known issues with support; Works with supervision to document problem resolution.