Commercial Cards Product Manager

  • Competitive
  • Londres, Angleterre, Royaume-Uni
  • CDI, Plein-temps
  • Citi
  • 22 mars 19

Commercial Cards Product Manager

  • Primary Location: United Kingdom,England,London
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 19007780


Description

Position Objective:

The Commercial Cards B2B Product team is responsible for the strategy and the solution set to help our clients make efficient payments to their suppliers using a commercial card. We help our clients to create process efficiencies in the P2P cycle, control payment costs, and unlock working capital.  A key element to this is ensuring that our card products are properly accepted by our client's suppliers. This position will work for the Head of B2B Market Management to manage the supplier enablement and onboarding strategies in EMEA and to aid in further global expansion.


Key Responsibilities:

• Manage day-to-day relationships with third party supplier onboading resources
• Manage day-to-day relationships with technology providers for straight-through-processing solutions
• Be the main client-facing contact for Citi Supplier Enablement Services
• Design supplier enablement strategy and supplier segmentation based on internal analysis in coordination with our clients
• Communicate weekly campaign metrics directly with clients
• Communicate with Citi internal stakeholders on client success metrics
• Individual outreach and dialogue with key strategic suppliers with feedback directly back to clients
• Continually increase his/her knowledge and understanding of our client's suppliers and commodities that accept commercial cards
• Leverage existing relationships to drive expansion current programs
• Create opportunities for proactive program improvement
• Utilize all available resources, internal and external, to troubleshoot and resolve supplier issues addressing the root causes of any recurring issues with Citi, suppliers, and client functions
• Engage and coordinate relevant Citi resources as needed to support the Client e.g. Operations, Product, Implementations.


Development Value

• Experience in a fast growing Commercial Card business
• Exposure to multiple stakeholder teams and products within the wider Treasury and Trade Services (TTS) business
• Planning and execution skills relating to customer portfolios
• Customer management skills (mid-size to large clients)
• Negotiation and analytical skills

Qualifications

Knowledge/Experience

• Knowledge of credit card markets, products and processes
• Knowledge of the Procure to Pay (P2P) business cycle
• Knowledge of B2B card products, specially focusing on Virtual Cards, Single-Use Accounts, Buyer Initiated Payments, etc.
• Excellent Client facing and communications skills


Skills

• Excellent presentation and communication skills
• Strong people and networking skills
• Strong MS Office, Word and Excel skills
• Analytical and methodical approach
• Ability to effectively prioritize time and manage deadlines


Competencies

• Excellent communication
• Organised
• Self motivated
• Energetic, persistent and responsible


Qualifications

• Desirable; Degree or Post graduate degree in Business

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.


Citi is an Equal Opportunities Employer