E-Commerce Network Infrastructure Lead

  • Up to GBP0.0 per annum
  • Londres, Angleterre, Royaume-Uni Londres Angleterre GB
  • CDI, Plein-temps
  • Standard Chartered Bank
  • 19 juin 18 2018-06-19

E-Commerce Network Infrastructure Lead Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values Strategy Review low latency network strategy and standards and provide operational feedback to drive an effective and optimal low latency network infrastructure

E-Commerce Network Infrastructure Lead

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values

Strategy

Review low latency network strategy and standards and provide operational feedback to drive an effective and optimal low latency network infrastructure

Assist on development of operational strategy

Business

Provide effective and expedient support for the banks E-Commerce low latency specific global networks

Lead the planning & implementation of BAU network changes

Perform in-depth latency analysis and troubleshooting

Assist with the client on-boarding process in local location where required

Identify and implement technology improvement with the low latency network environment.

Manage incidents end to end and take ownership of resolution.

To identify and analyse, reason for outage (RFO) and root cause analysis (RCA) for every outage and degradation in the network.

Assist in network capacity planning with detail analysis of the network behaviour.

Demonstrates continuous effort for identifying problematic area and providing permanent fixes.

Communicating with clients for providing expert advice.

Work closely with other members to provide process and project related information when required

Strategy

Review low latency network strategy and standards and provide operational feedback to drive an effective and optimal low latency network infrastructure

Assist on development of operational strategy

Business

Provide effective and expedient support for the banks E-Commerce low latency specific global networks

Lead the planning & implementation of BAU network changes

Perform in-depth latency analysis and troubleshooting

Assist with the client on-boarding process in local location where required

Identify and implement technology improvement with the low latency network environment.

Manage incidents end to end and take ownership of resolution.

To identify and analyse, reason for outage (RFO) and root cause analysis (RCA) for every outage and degradation in the network.

Assist in network capacity planning with detail analysis of the network behaviour.

Demonstrates continuous effort for identifying problematic area and providing permanent fixes.

Communicating with clients for providing expert advice.

Work closely with other members to provide process and project related information when required.

Focus on internal and external customer experience - "Delight the Customer"

Processes

Own and drive excellence in the banks E-Commerce Network & Security incident and problem management processes.

Implement project methodologies, process and tools to execute BAU projects

Identify and suggest improvements to all processes.

People and Talent

Work closely with other team members to provide process and project related information when required.

Actively participate in team meetings to drive best practice and cross fertilisation of skills and experience across the global team.

Risk Management

Drive Bank Regulatory compliance to Device & Infrastructure Security Vulnerabilities.

Identify and mitigate risks within the E-Commerce infrastructure and ensure risks are tracked to resolution.

Governance

Ensure all governance documentation is accurate and current to include but not limited to:- Network physical inventory, logical inventory, network diagrams, network traffic flows, technical troubleshooting documents and operational process documents.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the Network Services team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Understand and ensure compliance with MIFID and MAR regulations

Key Stakeholders

E-Commerce Production Support team

E-Commerce Development team

E-Commerce Infrastructure team

Other Responsibilities

Where required provide support to the global network services team.