Field Motor Engineer - North West




Department: Claims Management




Employment Type: Permanent - Full Time




Location: Home United Kingdom




Reporting To: Jason Torr




Description




Division: Davies UKI


Reports to: Head of Engineering


Location: Field-based


Hours: 08:30 - 17:00

About the Role



We are looking for an experienced
Field Engineer with a strong background in motor engineering and claims. This role requires expertise in
vehicle inspection, repair cost negotiation, and claims management , supporting both customers and internal teams to deliver high-quality outcomes.



You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.




What will your day look like:

• Produce accurate, detailed, and high-quality engineering reports


• Assess, value, and negotiate vehicle repair costs


• Provide fair and accurate vehicle valuations


• Negotiate total loss settlements


• Apply detailed knowledge of salvage categories


• Manage claims through to resolution


• Liaise with repairers, customers, and internal teams


• Support colleagues and contribute to team success

Knowledge and Abilities:



Qualified to
IAEA or ATA (VDA) standard

• Experience within insurer or independent engineering environment


• Strong understanding of claims processes and salvage categorisation


• Experience using estimating systems (e.g. Audatex, GT Motive, Glass's)


• Ability to inspect a wide range of vehicles including:
  
  
  
  • Cars
  
  
  • HGVs
  
  
  • Agricultural machinery
  
  
  • Caravans
  
  


• Excellent negotiation and communication skills


• Strong analytical and problem-solving ability


• Effective time management and prioritisation skills

AQP qualification

• Detail-oriented and structured approach


• Confident decision maker and negotiator


• Ability to work independently in a fast-paced environment


• Strong customer focus with complaint resolution experience


• Professional handling of sensitive and confidential information

#INDUKI




Benefits




Career & Purpose

• Davies Innovation Lab


• Leadership training programme


• Funding for professional qualifications


• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation


• Local charity funding


• Pennies To Heaven


• Employee Resource Groups


• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution


• My Choices at Davies provides; High Street discounts and Financial wellbeing hub


• Life assurance: x4


• Refer a Friend


• Cycle to Work Scheme


• Lease car salary sacrifice


• Davies Incentive Plan


• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus


• Discounts with 100's of UK retailers


• EAP; 24/7 confidential helpline


• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years


• Flexible working


• Dress for your day


• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage


• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan