Fund Accountant, Account Manager

  • Competitive
  • Londres, Angleterre, Royaume-Uni
  • CDI, Plein-temps
  • SS&C
  • 16 janv. 18 2018-01-16

SS&C are seeking an Account Manager with a strong fund accounting background in its London office based near St Pauls. The position involves actively managing the service deliverables to our clients by working with the client aligned service group to ensure all end to end service deliverables are met on a daily basis. The successful applicant will need to work across the internal service groups and although will have an accounting background, will be expected to understand the day to day operational processing.

SS&C Technologies, Inc. provides mission-critical software and software-enabled services for the global financial services industry. SS&C was founded in 1986 by William C. Stone and went public in 1996. SS&C employs a disciplined and highly focused acquisition strategy to increase the breadth and depth of its product and service offerings and capitalize on evolving market opportunities.

Since 1995, SS&C has acquired 44 businesses with products, services and/or technologies in existing or complementary vertical markets. SS&C has more than 7,500 employees worldwide.  Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia. SS&C provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence. We deliver mission-critical processing for information management, analysis, trading, accounting, reporting and compliance. Our clients manage, in aggregate, over $44 trillion in assets and choose SS&C as their preferred vendor for our expertise.

SS&C acquired GlobeOp in 2012, Advent Software in 2015, Citi Alternative Investor Services in 2016 and Wells Fargo Global Fund Services in 2017. SS&C is the leading independent provider of cloud-based fund administration services and software for the alternative investment industry, including hedge funds, fund of funds, private equity funds and managed accounts.

Department Overview

The role is based within our EMEA Funds Services team. EMEA Fund Services is the department within SS&C primarily focused on providing MBO and Admin services for Hedge Funds / Fund of Funds / Institutional Asset Managers as well as Family Wealth offices. There are 3 groups, with 2 based in London and one in Dublin.

Position Overview

SS&C are seeking an Account Manager with a strong fund accounting background in its London office based near St Pauls. The position involves actively managing the service deliverables to our clients by working with the client aligned service group to ensure all end to end service deliverables are met on a daily basis. The successful applicant will need to work across the internal service groups and although will have an accounting background, will be expected to understand the day to day operational processing.
The successful applicant should be building partnerships with their clients and ensuring that the services we provide allow the client to grow their business confident in our performance.

Responsibilities
Client Service/Delivery Management (this includes but is not limited to);
• Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers
• Work closely with clients to understand their needs and service requirements and formulising account plans
• Facilitating and chairing regular in person service review meetings
• Responsible for managing  client issues and projects through to satisfactory resolution across all functions
• Ability to build effective relationships with key internal and external stakeholders at all levels.
• Ensure all services are provided to clients in accordance with the contracts and any service level agreements
• Ownership of client delivery, including though not limited to,  oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services
• Understand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changes.
• Manage investor due diligence questionnaires and presentations
• Coordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board Meetings
• Indirect management of client aligned production service teams across multiple locations
• Provide regular updates to senior management on the client service meetings
• Able to provide system demos / training as and when required to the clients and discuss forthcoming changes to those systems.
• Client on-boarding, working with the Implementations team to ensure all services subscribed for are included, all testing carried out and sign off from all relevant departments and the client is achieved before the launch date

Additional Responsibilities
Business Development
• Identify process and system improvements across all functions
• Investigate potential opportunities for account growth and new business
• Develop ideas to increase revenue from existing and new clients
• Respond to and follow up on request for proposal (RFP’s)
• Assist the sales team in their efforts to attract new business; participate in presentations on SS&C’s service solutions to prospective clients and consultants.
• Facilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offering.
• Keep abreast of industry wide changes affecting clients and work with them to understand the impact. How these changes will affect their business model whilst ensuring we are able to provide STP solutions.

Fund Accounting
• NAV Production, Daily P&L delivery, Investor Allocations and Reporting.
• Understanding and Implementing Fund  Prospectus and  Governing  Documentation on SS&C Systems
• Demonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund Audit
• Delivering efficiencies through automation, Standardisation  and STP of processes
• Assessing and ensuring industry best practices are achieved
• Oversight of error reports; assessment of control failure and management of control improvements
• Maintain a robust risk and control frame work around our all deliverables

Experience, Skills & Qualifications
• Demonstrated track record of strong client management in the financial sector
• Industry/Accounting Qualifications preferred (ACCA, CA, CAIA, CFA, CIMA)
• Proven record of liaising with Audit firms
• Solid understanding of operational risk and controls.
• Able to work well under pressure and providing solutions to complex problems
• Clear and concise verbal and written communication in English
• Strong interpersonal and client service skills
• Intelligent, professional, confident and presentable
• Ability to work independently and in a team under tight deadlines
• Keen to learn and develop and lead by example
• Maintain and display a high level of professionalism when dealing with clients, investors and colleagues
• Proactive and positive approach to all challenges. Self-motivated and take initiative
• Strong people management skills: both locally and remotely
• Excellent organisational skills
• Project management experience and skills is advantageous
• Word, Excel, PowerPoint, Outlook and Microsoft project A third level qualification preferred in a finance or business-related area
• Knowledge of OTC product lifecycle  preferred (collateral, reconciliations, settlements)
• Operations experience preferred
• IAQ / IMC is advantageous

SS&C Technologies/ SS&C Financial Services Limited is an Equal Opportunity Employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

EXCELLENT BENEFITS INCLUDING: Pension, Tuition Reimbursement Plan, Bonus Opportunity, Health and Dental Plan