Lead Rep, Middle Office
Overview or organisation BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Title of the position Lead Representative, Middle Office
Department Market Ops - Securities Finance
Reports to (to whom the person directly reports) Stacey Hoare
Job Purpose BNY Mellon Markets Securities Finance is comprised of two complementary product offerings - Agency and Principal Securities Finance. By leveraging our global perspective and innovative capabilities across these solutions, Securities Finance is able to help clients optimize portfolio return, source liquidity to manage funding needs and reduce operating costs. As a member of the Securities Finance team, you will be part of a global market leader, working with a world class group in multiple global locations and servicing some of the largest clients worldwide.
Core Responsibilities Middle Office - S4 Serves as a lead for the day-to-day operations of a Middle Office support team, providing work direction and technical assistance on complex matters. Leads the daily activities of a Middle Office support team servicing multiple funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting. Supervises the tracking of fund data and trades, as well as the maintenance of records. Establishes data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team. Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements. Reviews error reports from more junior team members and provides feedback. Ensures error reports from support staff comply with service level agreements before they are shared with Middle Office teams. Escalates external errors. Correction of internal errors is at the discretion of the client. Reviews for exceptions. If exceptions are found, confirms that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken. Checks exceptions identified by more junior level team members. Dictates how support team handles incorrectly managed exceptions and enforces adherence to procedures. Leads team in preparing system-generated reports. Sets standards for teams report output to be shared with client teams. Coordinates review of reports and the sharing of reports with Middle Office teams. Reviews work of junior team members. Assists in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency. Supervises a team of Middle Office support staff. May be responsible for specific supervisory review and approval actions. Supports the achievement of team objectives. Qualifications
Qualifications Bachelor's degree in finance or the equivalent combination of education and experience is required. Relevant work experience preferred.
Working conditions and other information (working hours, full time, permanent etc.)
Monday to Friday
9am to 5pm
Direct reports (if any)
•Annual Holiday - 25 Days, plus bank holidays and the ability to purchase a further 5 days
•Pension - 12% employer contribution
•Life Assurance, Income protection and Medical Insurance
•Season ticket loans
•Recognition and service awards
•2 volunteering days per annum
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
As our clients address evolving liquidity, risk and collateral eligibility needs as a result of changing regulations, Global Collateral Services helps them move collateral where and when they need it. Backed by modern technology and multi-dimensional thinking, we're ready to deliver the expertise, products and services institutional investors and intermediaries need as they address their collateral, liquidity and securities financing needs. Our innovative, insight-driven solutions help our clients, whether on the buy-side or the sell-side, improve the way they manage their collateral, engage in more investment opportunities to help maximize their investment returns and access new financing alternatives. BNY Mellon is an Equal Employment Opportunity Employer. Primary Location:
United Kingdom-Greater London-London Job:
Global Markets Internal Jobcode:
Securities Finance Total-HR10447 Requisition Number: