Product Manager - EMEA Cross-Border Payments

  • Competitive
  • Londres, Angleterre, Royaume-Uni
  • CDI, Plein-temps
  • Citi
  • 20 mai 19

Product Manager - EMEA Cross-Border Payments

  • Primary Location: United Kingdom,England,London
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19020008


Citi's Global Cross Border Payments business is a market leader in cross-border and FX payments. 

Through our flagship products, World Link Payment Services and Cross-Border Funds Transfer (CBFT),  we offer  cross-border payments solutions to clients located in 100+ countries. Through Global Cross Border Payments clients can make payments from their primary functional currency accounts to beneficiaries in 130+ currencies through wires, SWIFT, ACH, cash and cheques. Our Clients benefit from the strength of Citi's global network by offering capabilities and services through Citi Global Markets (FXLM), Citi's branches and through our global ICG banking business. Citi is investing and expanding our payment capabilities to meet the current and future digital needs of our clients.

The EMEA Product Manager's objective is to be the EMEA lead for  design and delivery of key enhancements to the EMEA Cross-Border Payments solutions, including delivery of EMEA payment capabilities into our global solutions, enabling new cross border payments instruments,  enhancing  EMEA payment capabilities for increased efficiency, scale and automation, while managing intersections with related Citi development programs.

The Product Manger will also drive our joint Transaction Services and FX  agenda including product development, EMEA stakeholder engagement and commercial growth.

The Product Manager will also be responsible for leading product dialogue and development for a number of the largest Cross Border clients.

The Product Manager is responsible for leading successful execution of a number of EMEA Cross Border payment priorities .  S/he will be responsible to manage and coordinate the set of activities for EMEA that relate to the a global development roadmap.

Key areas of responsibilities include:

- EMEA Roadmap definition/ownership/tracking
- Deliver requirements/BRDs for EMEA related changes and work with global and EMEA colleagues to drive prioritization/progress. 
- Identification of dependencies, timelines and management of intersections with Payments Transformation and other EMEA programs working with relevant teams.
- Identify/recommend/prioritize EMEA capabilities and market solutions relevant for Cross Border 
- Key contributor to the wider Product design and innovation agenda
- Managing structured engagement with EMEA stakeholders

Drive TTS-FXLM partnership agenda
- Drive agreed agenda for 2019 in collaboration with partners from FXLM, Sales, Product and Clusters.

High value client engagement
- Lead joint product development dialogue with a number of key, complex Cross Border clients.

Developmental Value
    Leadership role in a commercial environment working with  innovation opportunities. Stakeholder exposure across region, global teams and functions. Visible initiatives that impact the core of the product capabilities and are very relevant to traditional and emerging clients. Working within a team committed to personal and professional development. Play an important role in the evolution and delivery of  Citi's internal partnerships.  Managing complex client needs. Working in a very dynamic team in a high paced environment which requires the ability to lead and manage multiple projects and priorities at the same time


•MBA or Graduate Degree Preferred
•Undergraduate Degree/Third Level Qualification essential


•SVP/VP level in Cash Management or FX in a commercial business and/or operational environment.
•Knowledge and experience of commercial business disciplines and operating models underpinning transaction services products.
•Understanding of the intersections of product, technology, operations, AML and other stakeholders
•Knowledge of Product Management disciplines, including the ability to undertake and lead a number of projects to drive commercial and financially responsible returns.
•Knowledge of the emerging payments landscape both domestic and cross-border.
•Strong track record of results delivery and execution including knowledge of multiple stakeholders
•The successful candidate will be highly self-motivated, will display strong interpersonal skills and should be able to demonstrate the ability and the desire to problem solve effectively with creativity and within constraints. Ability to build new work relationship networks.
•Ability to manage client interactions and dialogue related to product development.


Proficient with MS Office Suite in particular proficiency with Excel, Powerpoint.
Proficient in the usage and preparation of Business Requirement Documents (BRDs).


•Ability to influence and coordinate multiple internal stakeholders
• Commercial mindset/ability to drive informed client and pricing decisions
•Rigorous attention to detail and focus on execution with resilience and conviction on the delivery of agreed objectives.
•Senior presence and ability to operate at different levels.
•Strategic skills but mostly ability to conceptualize and execute on the business vision.
•Strong research skills coupled with an ability to quickly and accurately analyze information, draw conclusions and present data-driven findings in written and oral presentation formats.
•Very strong communication skills
•Self-Starter with ability to work independently as part of cross-functional and cross-regional teams.
•Excellent organization and project management skills.
•Fast Learner.
•Ability to manage and lead multiple priorities as well as with capacity to deal with reprioritization.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer