Service Management Discipline Service Management Discipline …

HSBC Bank plc
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Soyez parmi les premiers à postuler
HSBC Bank plc
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Soyez parmi les premiers à postuler
Service Management Discipline
Associate Director, Risk and Control Officer
Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank.
Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts , as well as project and programme managers.
We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2019 and beyond, we are currently seeking a number of experienced Associate Director, Risk and Control Officer to join HSBC Technology.

Brief overview of the business areas

What you will be doing;

Role Purpose:
HSS DBS BBD requires a multi-faceted role that first and foremost ensures that we adhere to the spirit and letter of the Risk and Control framework. As a business we underpin a significant portion of the revenue for HSS, thus we must ensure excellence in our Risk and Control practices which this role will own in driving. Furthermore, as a community this role will need to work virtually with the wider Risk and Control Office (RCO) team under the HSS DBS Chief Control Office. As HSS is an external facing business, the RCO team is a critical function in ensuring risk is managed and tracked effectively, audits (internal and external) are professionally managed and successful, the HSS DBS teams demonstrate risk awareness. Additionally, this role will have ownership of the execution of the CASS regulatory program and represent BBD as required.

  • Drive culture change around Risk & Control globally for BBD
  • Consult on projects, providing subject matter expertise during audits
  • Share best practices with the HSS Risk and Control Organisation
  • Provide training sessions for key staff to uplift risk awareness
  • Provide guidance and help to delivery teams in regards to security solutions to enable faster delivery of Systems
  • Collaborating with project teams working closely in a DevOps and agile development processes
  • Partner with the HSS business areas and Risk Functions to promote and provide guidance to relevant policies, standards and governance within GBM
  • Provide regional stakeholder updates with respect to Control uplift programs
  • Support engagement with internal / external / client audit and Regulatory Exams, including oversight of field work, collation of artefacts and partnership with CCO to remediate issues
  • Attend relevant regional governance forums and where applicable provide appropriate MI
  • Communicate residual risk through reporting, business governance processes and forums
  • Own the risk & control agenda for region
  • Lead the delivery of risk & control projects and programmes for the region
  • Assist service/project owners in responding appropriately and effectively to firm-wide risk, cyber and corporate control initiatives
  • Partner with service owners and Asset Class RCOs to identify and assess controls, determine mitigating actions and remediation activities, and understand the overall risk profile
  • Advocate and support initiatives to improve accuracy across all Enterprise Golden Source data repositories
  • Provide visibility of status of action plans and external/internal audit issues
  • Drive ownership and accountability for Risk Issue and Action Plan Ownership within region
  • Challenge where appropriate, decisions made on control implementation
  • Review allocation of issues to asset classes and agree categorization of high/medium/low
  • Approve the raising and closure of regional IT issues, action plans, but look to automate process
  • Fulfil DBIRO responsibilities for the region
  • Advocate security policies and standards to the respective region
  • Integrate into the development process, attending scrums and owning security use cases and stories
  • Support initial risk assessment process and providing consultancy and guidance
  • Support where necessary key GBM security uplift initiatives
  • Contribute to review of security standards and procedures

What you will bring to the role;

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

Required Qualifications, Knowledge & Experience:

  1. Requirements:
    1. Understand the global strategies of the Group and collaborates with the business at a global level to accomplish these strategies
    2. Demonstrated business knowledge
    3. Experience in an Investment banking / IT environment
    4. Experience of a control (Risk management) environment, including reviewing adherence to/enforcing/promoting policies and standards
    5. Excellent communication skills able to articulate at a senior management level, to peers at Group level and to external organisations (Clients, Auditors, Regulators)
    6. Proven ability to prioritise competing demands
    7. Demonstrated ability to assess Risk trends
    8. Demonstrated ability to rapidly build relationships with key stakeholders
    9. Proven execution capability and platform ownership is an advantage

  1. Knowledge & Capabilities:
  2. Risks & issues management - including escalation
  3. Analytical and problem solving skills
  4. Attention to detail
  5. Project planning & management
  6. Self-starter (ability to work alone and as part of team)
  7. Stakeholder management

These roles will primarily be London Canary Wharf but some travel may be required.

Come Power a Business that Defines How to Power the World
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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