Training Advisor - Human Resources London - Great Britain Training Advisor - Human Resources London - Great  …

SOCIETE GENERALE Corporate & Investment Banking
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 18 juil. 19
SOCIETE GENERALE Corporate & Investment Banking
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 18 juil. 19
Training Advisor - Human Resources London - Great Britain
Description of the Business Line or Department

Within the HR department, the Training & Competencies department has responsibility for the Training & Competence Scheme across the bank as well as managing all Private Banking Academy (PBA) and technical training for the Bank's staff in all Kleinwort Hambros locations.

The Training coordinator will support the training manager in the design, delivery and management of the KH Training program. This includes mapping out training plans and schedules as well as designing and developing training programs (outsourced or in-house). The individual will also choose appropriate training methods for delivery and marketing available training opportunities to employees.

Summary of the key purposes of the role

The role of the Training Coordinator is to provide:

  • Support and assistance to the Training Manager to deliver a robust training program
  • Oversee of all the professional development of our employees
  • Organisation and delivery of the PBA and technical training to ensure the Bank's staff receive the appropriate training for their roles
  • Assistance to the management team

  • Adherence to the training budget
  • Delivery of an annual training needs analysis to identify, plan and deliver appropriate courses in response to business and regulatory needs/changes
  • Record of all mandatory and optional training course attendance
  • Report regularly on training completion
  • Creation and delivery of specific training courses

Summary of responsibilities

  • The employee must know and comply with the regulations, rules and procedures, internal and external applicable in the context of its function and follow the compulsory training.
  • Perform all duties in accordance with the principles outlined in the SGKH Code of Conduct, as well as the policies and procedures relevant to your responsibilities, to ensure that you adhere to a culture that treats clients fairly and focuses on the long-term sustainability of client relationships.

  • Assist with the oversight of the LMS systems Knowledge Hub and MyLearning to ensure timely delivery of training modules
  • Design, develop and market training programs (outsourced and/or in-house)
  • Asses instructional effectiveness and determine the impact of the training (i.e. feedback forms)
  • Develop training reports providing management/statistical information on all e-learning modules (KHUB/MyLearning/any other systems) to key stakeholders including Compliance and Senior Management
  • Identify and manage corrective/follow up action where training has not been completed.
  • Define and actively identify learning and development needs through communication and effective relationships with Team Leaders and Supervisors
  • Build strong relationships with the following to deliver effective technical and soft skills training modules.
    • The Private Banking Academy (PBA) central team in Paris
    • The People Talent & Development (PTD) team in SGLB
  • Define and manage an annual training programme determining course interest through a training needs analysis

  • Review, support and conduct the induction training programme
  • Maintain updated curriculum database and training records in KHUB with relevant events, activities and content
  • Collaborate with internal/external preferred suppliers to design and deliver bespoke training

Level of Autonomy and Authority

The job holder will be expected to conduct their day to day duties on an "own initiative" basis, escalating all

business, policy and regulatory decisions to their line manager.

All our positions are open to people with disabilities



  • Individual contributor competencies as defined in the SG Leadership Model
  • Fluent English (Written and Spoken)
  • Understanding of UK regulation
  • Detailed knowledge of busine s s processes, standards, policies and procedures
  • Good understanding of the Bank's products and services
  • Strong knowledge and understanding of control and reporting tools
  • Ability to collate, assess and analyse data for reporting and MI purposes
  • Excellent written & communication skills
  • Numeracy, drafting and record keeping
  • Basic knowledge of corporate governance policies and procedures
  • Strong IT skills, Advanced level in MS Excel and PowerPoint
  • Strong planning, organising and problem-solving skills
  • Commercially aware and Service delivery focused
  • Able to communicate effectively at all levels
  • Able to manage conflicting tasks and deadlines
  • Results orientated, attention to detail and strong follow-up skills
  • Team player
  • Credible at a senior level
  • Cooperation and collaboration
  • Empathy and diplomacy

Degree level and/or relevant Private Banking/Banking experience

Previous experience in a similar role preferred


French - desirable but not essential


If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Job code: 19000IU9
Business unit: Kleinwort Hambros
Starting date: 16/09/2019
Date of publication: 01/07/2019