Manager - CFAS

Crawford and Company Londres, Royaume-Uni

Mise en ligne il y a 16 heures CDI Competitive

Manager - CFAS

Job Description

Part of the CFAS division
Involved in the assessment of business interruption and other financial losses arising on behalf of clients.
Negotiating and settlement of claims.
Work within and part of the wider GTS team.
Travel and undertake site visits and external meetings
Marketing and promotion of self and business both internally and externally

Responsibilities

Work both externally and internally assessing business interruption and financial claims
Receiving and reviewing and analysing financial information.
Preparing reports commenting in detail on the review and conclusion of analytical work.
Visiting Insurers, Reinsurers, Claimants and the Insured.
Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
Calculating and agreeing settlement of claims, and preparing final reports.
Assisting in the development of less experienced staff members.
Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
Identifying and developing business opportunities for self and team.

Qualifications

Essential

Behave in a strongly customer focused way at all times to ensure development and maintenance of client relationships
Demonstrate personal integrity in a way which is consistent to the company's core values
Communicate effectively by sharing, listening and exchanging information and knowledge at all levels
Build and maintain positive working relationships
Demonstrate a solution and action oriented style in order to deliver against targets
Demonstrate a flexible and resilient operational style
Demonstrated behaviours must be in close alignment with Crawford stated values: RESTORE
Accountancy qualification
Experience of claims / insurance would be useful
Strong communication skills (written and verbal)
Good customer service, organisational & communication skills
Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues

Desirable
Quality focussed to provide a high level of customer service both internally and externally
Ability to demonstrate high attention to detail
Dispute and resolution handling skills in order to manage cases effectively and proactively
Competent use of technology
Ability to work on own initiative and within a team environment