As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY

The AI Governance & Compliance Analyst drives the strategic adoption, governance, and responsible use of artificial intelligence across Business Operations while serving as a subject matter expert in AI-related compliance and risk management. Partners with Business Operations leaders, Product, Engineering, and risk-focused teams to identify AI enablement opportunities aligned to business objectives and supports delivery from ideation through deployment. Defines and executes AI compliance strategies, policies, and processes to ensure products and internal AI tools meet regulatory standards and certifications. Analyzes risk to business activities and operations - including financial, cyber, and regulatory exposure - and implements risk-reduction policies and standards. Operates as a critical connector across security, legal, regulatory, and business stakeholders to ensure compliant, well-governed, and scalable AI solutions that deliver measurable business impact.

RESPONSIBILITIES

• Develop and maintain the AI Business Operations strategy roadmap, aligning AI initiatives with organizational priorities and measurable business objectives.
• Define and execute AI compliance strategies, policies, and processes to ensure company products meet applicable regulatory standards and that compliance certifications are obtained and maintained.
• Partner with Business Operations leaders to identify AI enablement opportunities and support delivery of AI use cases from ideation through deployment.
• Serve as the technical subject matter expert for AI regulatory compliance; participate in product design reviews, interpret applicable regulatory requirements, and provide guidance and training to prevent compliance issues across the product lifecycle.
• Analyze risk to business activities and operations; identify areas of potential loss or damage across current and proposed business processes, financial operations, and structures, including cyber-risk exposure, and quantify impact.
• Implement and evaluate compliance with business and cyber risk-reduction policies, processes, and standards across AI-related initiatives.
• Serve as the primary liaison between Business Operations and Product and Engineering on AI-related topics, including security, risk, compliance, and adoption.
• Evaluate and support deployment of AI-enabled third-party solutions, ensuring alignment with business, regulatory, and risk requirements; ensure supplier and vendor compliance with domestic and international requirements.
• Assist in the development of testing tools and product test plans to ensure effective compliance testing; coordinate internal testing and testing at outside or certification labs; maintain all compliance documentation.
• May participate in the development and maintenance of disaster recovery and business continuity plans as they relate to AI systems and operations.
• Support enterprise teams in quantifying the cost, value, and impact of AI enablement initiatives to inform prioritization and decision-making.
• Own and support model risk management governance for AI products and internal AI tools, ensuring consistent oversight, documentation, and reporting.
• Provide regular updates and insights to senior leadership on AI enablement progress, compliance status, risk posture, adoption metrics, and outcomes.
• Conducts risk assessments on third-party vendors for TPRM Program.
• Provides compliance support for payments related regulations / requirements.
• Performs compliance reviews at the request of management for updates to business processes or new product initiatives.

EXPERIENCE AND KNOWLEDGE

• Typically requires Bachelor's degree in relevant field and minimum of 5 years of relevant professional experience in business operations, digital transformation, risk management, regulatory compliance, AI enablement, or related roles; or an advanced degree with 3+ years of relevant experience.
• At least 3 years of the required experience must have been in Audit, Risk, and/or Compliance at a bank, fintech, or regulatory agency is preferred.
• Demonstrated experience defining and executing compliance strategies, governance frameworks, or risk management programs in a complex, regulated organization.
• Experience working with regulatory agencies or managing compliance certification processes preferred.
• Strong ability to analyze operational, financial, and cyber risk and translate findings into actionable risk-reduction strategies.
• Strong ability to work cross-functionally and influence outcomes across business, product, engineering, legal, and risk teams.
• Proven ability to translate business needs into structured initiatives and execution plans.
• Strong communication skills, including experience presenting updates and recommendations to senior leadership.
• Ability to operate effectively in evolving environments with emerging technologies and regulatory considerations.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements