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Practice Administrator & Client Services Officer

Hays Sydney, Australia
Posted 8 days ago Permanent Competitive

Practice Administrator & Client Services Officer

Hays Sydney, Australia
See job description for details
Permanent | ASIC experience | Client Services | Immediate Start | Sydney CBD Your new company
Join a well-established and highly regarded professional services firm with a strong reputation for delivering quality outcomes to a diverse client base. Based in a collaborative and supportive office environment, this organisation values professionalism, continuous improvement and exceptional client service. You will play a key role in supporting the day-to-day operations of the business and ensuring efficient administrative processes across the firm.
Please note: Applicants must have unrestricted Australian working rights. Unfortunately, visa sponsorship is not available for this position.

Your new role
As the Administration Assistant, you will provide broad administrative and operational support to a busy accounting practice. This is a varied role that combines office administration, client services, workflow coordination, billing support and corporate compliance responsibilities.
Your responsibilities will include:
  • Managing reception, phones, mail and appointment scheduling
  • Maintaining accurate client records and document management systems
  • Preparing engagement letters, proposals, reports and client correspondence
  • Supporting billing, invoicing, accounts receivable and debtor follow-up activities
  • Assisting with workflow management, lodgement tracking and reporting
  • Liaising with the ATO regarding client matters
  • Coordinating daily timesheet submissions and administration
  • Managing ASIC compliance requirements, including annual statements, lodgements, company changes and resolutions
  • Supporting client onboarding, offboarding and new entity establishment
  • Monitoring shared inboxes and calendars
  • Identifying opportunities to improve processes, efficiency and client experience
What you'll need to succeed
  • Previous experience within an accounting, professional services or similar office environment
  • Experience managing ASIC compliance, ATO processes and client administration
  • Strong organisational skills with the ability to manage competing priorities and deadlines
  • Excellent written and verbal communication skills
  • High attention to detail and commitment to accuracy
  • Proficiency across Microsoft Office and accounting-related systems including MYOB, Xero and ATOmate
What you'll get in return
  • Opportunity to join a respected and stable professional services firm
  • Varied and hands-on role with broad exposure across business operations
  • Supportive team environment with close interaction across all levels of the business
  • Ongoing opportunity to contribute to process improvement initiatives
  • Convenient office location and a professional working environment
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#3005614
Job ID  3005614
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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