Service Delivery Director Service Delivery Director …

Page Executive.
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 01 Oct 19
Negotiable
Page Executive.
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 01 Oct 19
Negotiable
This is a key position where your experience and seniority will have a positive impact on client's business. If you thrive on managing a team of driven delivery team in the analysis, design, development, implementation and/or maintenance of systems, then this is the position for you.

A Top Tier IT Vendor which is working on a large scale of Govt projects

Description

    • Providing management to other project managers in their delivery of services to the customers.

    • Staffing and developing the skills of delivery resources to ensure that qualified resources are in place to meet project requirements

    • Establishing responsive business relationship with customers including problem reporting, escalation and resolution processes

    • Managing risk and the impact of customer change requests, thence identifying service implications

    • Manage the delivery team for preventive and timely system issue resolution

    • Managing and monitoring of budget and controlling costs to ensure maximum achievement of revenue

    • Implement technology risk and control framework to the team

  • Developing and communicating delivery status and performance reports

Profile

  • Development, and deployment of large scale, multi-platform, multi-vendor information systems. Large-scale program management of multi-service line teams, including strong management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management and earned value, resource management, QA, negotiations, contract negotiation and management

  • Good knowledge of the business process and application knowledge and able to coach and guide team in delivering services.

  • Proven track record in managing multi-million dollar projects in both the government and/or commercial sectors.

  • In-depth knowledge and appreciation of the industries' vertical will be a distinct advantage

  • Proven record of successful staff management in areas of recruitment, performance appraisal and professional development.

  • Proven record of successful Digital transformation initiatives completion

Job Offer

  • Regional Reporting lines
  • Excellent base and benefits

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sonal Nayyar on +65 6541 9947

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