Espace Recruteurs

Team Lead – Front office application support

NLS
Hong Kong
Mise en ligne il y a 3 jours CDI Negotiable
V
Mise en ligne par
Vidya Thiruvenkatasamy
Career Partner
Leading sell-side client of ours are expanding their team in Hong Kong and are looking for a hands-on team lead. Supporting applications in Global Markets, this role will mentor and manage a team across APAC.

*Role:

  • Provide appropriate support for front-office and middle-office personnel while supporting FO trading systems
  • Manage the team roaster and ensure adequate support is provided across different markets
  • Work close with vendors where necessary to manage and resolve incidents
  • Ensure end-to-end resolution of Incidents and reviewing to avoid recurrence
  • Investigate Business and external client queries
  • Compile trade data to meet the needs of different businesses
  • Efficiently on-board new application/ services and provide a stable operating environment
  • Automate where required to avoid manual intervention

 

*Requirements:

  • 7 – 10 yrs of hands-on application support experience in sell-side or buy-side environment
  • Experience in supporting multiple traders with relevant knowledge of supporting application in Equities /Derivatives / Fixed income / Prime Services is mandatory
  • Experience in FIX connectivity and DMA support
  • Experience in managing a (2-3 members) team
  • Good understanding of Incident/ Problem / Change Management to provide great support experience to internal and external customers
  • Manage and communicate efficiently with internal and external customers
  • Able to work on flexible working arrangements as and when required

 

Reach out to us with your questions for a confidential discussion.

 

To apply, email vidya@nlsearch.asia. Thank you.

 

How do I apply?

Simply click the “apply” button or you can drop an email to Vidya (vidya@nlsearch.asia) with your resume.

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